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- 1 week ago
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Job description
About Rosewood Abu Dhabi and Our Culture
At Rosewood Abu Dhabi, we strive to create an enriched environment where people and places mutually enhance each other. We are dedicated to deepening our roots in each location and establishing new standards for positive influence. Our collective team is united by a strong purpose: to craft extraordinary experiences while celebrating the essence of every destination we serve.
The Housekeeping Team
Our Housekeeping staff is focused on delivering exceptional guest experiences through immaculate room upkeep, attentive service, and a keen eye for detail. Each guest room, suite, and interaction demonstrates our commitment to luxury, comfort, and exemplary standards.
Role Summary
As a Room Attendant, reporting to the Room Attendant Supervisor, you will collaborate with the housekeeping team to guarantee guestrooms meet the Rosewood, Brand and LQA quality standards consistently. Your duties center on maintaining guest rooms and related areas in pristine condition to provide a welcoming and memorable visit.
Key Responsibilities
- Thoroughly clean and prepare guestrooms, ensuring high standards in cleanliness, presentation, and guest comfort.
- Significantly adhere to Rosewood Brand Standards and LQA requirements during all assigned tasks.
- Restock guest amenities, linens, and all necessary room supplies to ensure an uninterrupted and pleasant guest experience.
- Promptly identify and report any maintenance issues, damages, or lost and found items.
- Address guest requests promptly and with professionalism; assist with resolving service-related concerns when needed.
- Ensure guest privacy and security by handling rooms, keys, and belongings with strict confidentiality.
Candidate Profile
- Previous experience in housekeeping operations within hotels, resorts, or hospitality settings.
- A passion for delivering outstanding guest experiences through meticulous cleaning and attention to detail.
- Familiarity with cleaning methods, operational equipment, and safe use of chemicals.
- Highly organized and dependable, maintaining excellence in a dynamic environment.
- Ability to work effectively both independently and as part of a team.
- Proficiency in English communication; additional language skills are an asset.
Employee Benefits
Team members enjoy a comprehensive benefits package designed to enhance wellbeing, support professional growth, and balance life beyond work. Benefits include medical insurance, paid leave, complimentary accommodation nights, ongoing learning opportunities, global career pathways, and industry-leading paid parental leave covering all paths to parenthood.
Our Commitment
Rosewood Hotel Group values every associate's voice and individuality. We foster a community where team members are encouraged to be authentic rather than conform. Our ongoing dedication to honoring cultural and geographic diversity is reflected in our policies and the implementation of our Diversity, Equity, and Inclusion (DEI) strategy. We aim to build and foster lasting, meaningful relationships both within our team and in the communities we serve.
Industry
Hospitality