Chalhoub Group

Retail Supervisor - Beauty

Chalhoub Group

Remote · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
3 weeks ago
Work mode
Work from home
Eligibility
Open to all applicants who meet the role requirements; Chalhoub Group promotes inclusive hiring practices irrespective of gender, age, race, religion, nationality, or disability status.
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Job description

About Chalhoub Group

With a legacy of over 70 years, Chalhoub Group is a key partner and innovator in luxury experiences throughout the Middle East. The Group excels as a hybrid luxury retailer, managing more than 10 proprietary brands and overseeing distribution and marketing for over 400 global luxury names in fashion, beauty, jewelry, watches, eyewear, and art de vivre categories. The Group operates through 950+ stores and digital platforms, supported by The Greenhouse innovation hub, fostering cutting-edge startups and emerging ventures regionally and globally.

Chalhoub Group champions an inclusive culture valuing diversity, equity, and inclusion, powered by forward-thinking professionals across eight Middle Eastern countries and LATAM. Sustainability drives the Group's strategy, with commitments to the UN Global Compact, Women's Empowerment Principles, and achieving Net Zero by 2040.

Responsibilities

  • Ensure Store Directors/Managers optimize their stores’ commercial results and deliver outstanding guest experiences.
  • Serve as a liaison between back-office operations and retail stores under supervision, conducting audits and implementing corrective actions.
  • Communicate and cascade brand strategies within the assigned store network.
  • Collaborate with Marketing to enforce marketing and customer experience strategies and initiatives.
  • Apply brand guidelines while adapting to market-specific conditions.
  • Regularly track sales performance and monitor stock levels per product line.
  • Manage potential stock shortages, assess orders, and update the merchandising team accordingly.
  • Analyze market trends and competitor activities to inform strategic decisions.
  • Provide qualitative and quantitative commercial reports using market studies and internal data systems.
  • Set individual sales targets for the sales team members.
  • Monitor brand performance and recommend improvements.
  • Govern the use of resources within budget limits.
  • Keep management well-informed of the brand’s financial status through timely and accurate information.
  • Develop and inspire team members to share knowledge and maintain a positive work environment.
  • Evaluate team performance regularly, offering formal and informal feedback to enhance efficiency.

What We Offer

At Chalhoub Group, we help you transform your career goals into reality. You'll benefit from valuable experiences, learning and development programs, and opportunities for internal mobility. Our organization supports diverse career trajectories for exceptional individuals.

We offer a competitive benefits package including healthcare, child education support, flexible and remote working policies, and exclusive discounts for employees.

Additional Information

Applicants are requested to complete assessment and interview stages independently, without assistance from generative AI tools, to allow an authentic evaluation of their skills and thought processes.

Equal Opportunity Statement

We encourage applicants from varied backgrounds, cultures, abilities, and perspectives to apply. Chalhoub Group is firmly committed to fostering inclusion and diversity, ensuring equal opportunities for all candidates regardless of gender, age, race, religion, nationality, or disability.

How they work

Communication Teamwork & Collaboration Problem Solving Attention to Detail Motivation
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