Retail Security Officer

Role Overview

Step into the role of Security Officer where you'll ensure a safe and welcoming environment for customers and colleagues alike. This position demands more than just security vigilance; it calls for individuals who can maintain composure under pressure, exemplify professionalism, and take pride in delivering outstanding service while safeguarding stores, people, and merchandise.

Key Responsibilities

• Operate efficiently in a fast-moving retail setting, staying alert and ready for immediate action.
• Provide excellent customer service by greeting shoppers warmly and offering professional assistance to both customers and team members.
• Protect the store by preventing losses, managing incidents, identifying risks, and promoting safe working practices.
• Utilize store technology confidently, including mobile reporting tools and body-worn cameras, to support store operations and incident handling.
• Maintain calm professionalism when managing difficult situations or during emergencies.
• Collaborate closely with store staff to uphold high standards and foster a positive workplace atmosphere.
• Demonstrate flexibility by adapting quickly to the dynamic retail environment and changing daily demands.

Candidate Requirements

• Previous security experience is desirable.
• Possession of a valid SIA licence.
• Excellent communication and interpersonal abilities.
• A composed, confident, and professional demeanor.
• Proactive approach with quick, sound decision-making skills.
• Keen enthusiasm for outstanding customer service and safety.
• Capability to present a verifiable 5-year UK work history.

Compensation and Benefits

• An hourly wage of 13.58.
• Guaranteed minimum of 40 working hours per week.
• 20% discount for colleagues after a qualifying period.
• Company-funded renewal of SIA licence.
• Participation in Share Incentive and Save As You Earn schemes.
• Cycle to Work scheme availability.
• Life Assurance coverage.
• Childcare Voucher Scheme access.