Retail Sales Advisor

About the Role

Join our retail team at the Gloucester store as a Retail Sales Advisor, where you will warmly welcome customers and assist them in selecting stylish furniture for their homes. This full-time, onsite role reports directly to the Deputy Store Manager. You have the opportunity to influence your earnings through an uncapped commission structure, enabling higher income as your sales increase.

Key Responsibilities

• Greet customers entering the store and guide them to the ideal furniture that fits their needs and preferences.
• Accurately handle customer orders and finance application processes.
• Achieve personal sales targets and key performance indicators.
• Collaborate with your team to deliver outstanding customer service rated at five stars.
• Maintain showroom presentation by performing housekeeping duties, cleaning, and repositioning furniture as necessary.
• Ensure the showroom remains a welcoming, safe, and friendly environment for all visitors and staff.
• Continuously update your knowledge about all Poltronesofà products and services.
• Perform additional duties related to the role as required.

Compensation and Benefits

• Base salary ranges from £22,628 to £26,507 per annum, with a realistic on-target earning (OTE) of £40,000.
• Sales Advisors at this location typically earn an additional £800 to £1,200 monthly through commissions beyond their basic pay.
• A guaranteed minimum commission of £400 per month during the first three months of employment.
• Participation in competitions and incentives to reward performance.
• 33 days of annual leave inclusive of bank holidays.
• Access to an employee benefits platform offering discounts on shopping, holidays, gyms, cinemas, e-vouchers, cashback, and more.
• Colleague discount program.
• Opportunities for career advancement within the company.
• Enhanced maternity, paternity, and adoption leave policies.
• Employee Assistance Programme providing confidential advice and information on various topics.
• 24/7 virtual GP services for medical consultations.
• Salary finance plan and pension scheme membership.
• Death in service benefit coverage.

Candidate Profile

• Driven by sales success and committed to delivering exceptional customer experiences.
• Previous experience in customer-facing roles is advantageous but not mandatory.
• Strong interpersonal skills with the ability to build lasting relationships with customers and colleagues.
• A reliable team player with flexibility to work various shift patterns.
• Possesses high energy, motivation, resilience, and a proactive approach to work.