Retail Sales Advisor

About the Role

Join the Retail department as a full-time Retail Sales Advisor based in our Telford store. Reporting to the Deputy Store Manager, you will greet customers, assist them in selecting furniture that suits their home, and facilitate order placements and finance applications. Your sales efforts directly impact your earnings through an uncapped commission structure, empowering you to increase your income.

Key Responsibilities

• Greet customers warmly and assist them in choosing the ideal furniture.
• Process customer orders accurately, including finance applications.
• Achieve personal sales goals and key performance indicators.
• Collaborate with the team to provide an outstanding 5-star customer experience.
• Maintain showroom appearance through cleaning, tidying, and repositioning furniture as needed.
• Ensure the showroom provides a welcoming, safe, and friendly atmosphere for all visitors.
• Keep up-to-date knowledge of all poltronesofà products and services.
• Carry out additional related duties as required within the role's scope.

Benefits and Perks

• Competitive basic salary ranging from £22,628 to £26,507, with a realistic on-target earnings of £40,000.
• Retail Sales Advisors in this store typically earn an additional £800 to £1,200 per month through commissions.
• Guaranteed monthly commission of £400 during the initial three months.
• Participate in competitions and incentive schemes.
• Generous annual leave entitlement of 33 days including bank holidays.
• Access to an employee benefits platform offering numerous discounts on high street retailers, holidays, gyms, cinemas, e-vouchers, cashback offers, and more.
• Colleague discounts and potential for career advancement.
• Enhanced maternity, paternity, and adoption leave.
• Availability of an Employee Assistance Programme providing free advice on various topics.
• 24/7 virtual GP access.
• Salary finance scheme and pension benefits.
• Death in Service coverage.

Ideal Candidate Profile

• Motivated by sales targets with a dedication to delivering excellent customer service.
• Experience interacting directly with customers is advantageous.
• Strong interpersonal skills and ability to foster relationships with customers and colleagues.
• Ability to work collaboratively as part of a team.
• Willingness to adapt to varied shift patterns.
• Demonstrates resilience, self-motivation, a proactive work ethic, and a positive attitude.