Retail Sales Advisor

Department and Location

This full-time position is within the Retail department based in our Preston store located in Riversway Retail Park, England.

Role Overview

As a Retail Sales Advisor, you will welcome customers upon arrival, assist them in selecting the ideal furniture pieces for their homes, and provide exceptional service to ensure a 5-star customer experience.

Key Responsibilities

• Greeting customers as they enter the store and guiding them in finding suitable furniture.
• Accurately processing customer orders and handling finance applications.
• Being accountable for personal sales targets and key performance indicators.
• Collaborating with team members to maintain high service standards.
• Maintaining showroom appearance including cleaning and furniture arrangement.
• Ensuring the showroom environment is welcoming, safe, and comfortable for all visitors.
• Continuously updating knowledge of all poltronesofà products and services.
• Performing other duties relevant to the role as assigned.

Compensation and Benefits

• Basic yearly salary ranging from £20,365 to £23,857 with an uncapped commission structure.
• Average additional monthly earnings between £800 and £1,200 based on sales performance.
• Guaranteed commission of £400 monthly during the first three months.
• Participation in competitions and incentive programs.
• 33 days of holiday including bank holidays.
• Access to an employee benefits platform offering extensive discounts on holidays, gyms, cinemas, vouchers, cashback, and more.
• Colleague discount on products.
• Opportunities for career advancement.
• Enhanced maternity, paternity, and adoption leave policies.
• Employee Assistance Programme providing free advice and support on various topics.
• 24/7 virtual general practitioner service access.
• Salary finance scheme participation.
• Pension scheme enrollment.
• Death in service and life assurance coverage.

Candidate Profile

The ideal candidate will be a good cultural fit with the team, enthusiastic about providing excellent customer experiences, and driven by sales. While direct sales experience is advantageous, it is not essential; personality and eagerness to learn are equally valued.

Desired Qualities

• Strong passion for sales and delivering top-level customer service.
• Experience in customer-facing roles.
• Excellent interpersonal skills to build strong relationships with customers and team members.
• Ability to work effectively as part of a team.
• Flexibility to work varying shift patterns.
• Committed work ethic, resilience, and a proactive attitude.