Retail Customer Service Coordinator - Winners

About TJX Canada - Winners

TJX Canada is a vibrant workplace where every day brings chances to grow, explore, and achieve. Employees become part of a diverse and collaborative team committed to personal development. Opportunities exist across Distribution Centers, Corporate Offices, and Retail Stores such as WINNERS, HomeSense, and Marshalls. TJX Canada is a Fortune 100 company known as the world’s foremost off-price retailer and pledges equal opportunity employment with a focus on inclusion and accommodation.

Role Overview

We are seeking a Retail Store Coordinator to join our welcoming team environment. This position involves leading and motivating the team to deliver exceptional customer service experiences. Ideal candidates thrive in dynamic, fast-paced settings and display leadership through example.

Responsibilities

• Ensure operational excellence across visual merchandising, customer service, backroom duties, and merchandise handling.
• Uphold superior customer service and efficient store operations by communicating updates and aligning team efforts.
• Organize and prioritize daily tasks, promote cooperation, and coach Associates on service standards and policies.
• Provide training to staff on merchandise presentation and customer care, fostering a culture of teamwork and continuous enhancement.
• Boost the store’s brand and value proposition by designing attractive merchandise displays in prominent areas.

Candidate Profile

• Demonstrated experience of 1 to 2 years in retail or service sectors with solid understanding of customer needs and operational workflows.
• A collaborative approach to teamwork encouraging positive internal relationships.
• Capability to handle multiple assignments effectively in a rapidly changing environment and adapt to new challenges.
• Strong communication skills paired with adept time management to ensure clarity and task prioritization.

Benefits and Perks

• Inclusive culture grounded in respect, integrity, and teamwork.
• Exclusive employee discounts extended to team members and qualifying family members.
• Access to extensive training and development programs to facilitate career advancement.
• Support services through Associate and Family Assistance programs designed to promote well-being.

Additional Information

Applicants must be at least 18 years old and will be subject to a criminal background check as part of the recruitment process. This vacancy represents a current opening within the company. Internal candidates should apply through the company’s Jobs Hub and not via this posting. The store location is at 2995 2nd Ave West, CAN Winners Store 0405, Prince Albert, Saskatchewan.

Compensation

The hourly wage ranges from $17.35 to $19.35 depending on factors relevant to the hiring decision; this range may not include the full pay scale.