Retail Customer Service Coordinator - Winners Calgary

About TJX Canada

TJX Canada, home to Winners, Marshalls, and HomeSense, offers an energetic work environment filled with opportunities for advancement and personal growth. As part of a Fortune 100 company and the world's premier off-price retailer, TJX Canada values diversity, teamwork, and employee development. We are an equal opportunity employer dedicated to inclusion and accommodation for all individuals.

Role Overview

We are seeking a Retail Store Coordinator to join our Calgary Winners team. This leadership role focuses on inspiring colleagues to provide excellent customer service while managing daily store operations efficiently. The ideal candidate thrives under fast-paced conditions and leads by example to create an outstanding retail experience.

Job Responsibilities

• Lead store operations by ensuring top-quality visual merchandising and customer service standards.
• Manage back-room activities and merchandise processing with attention to detail and efficiency.
• Communicate clearly to align team efforts and update on store operations regularly.
• Organize and prioritize daily tasks while motivating and training staff on service policies and procedures.
• Develop staff capabilities in product presentation and customer engagement, fostering teamwork and continuous improvement.
• Contribute to enhancing brand value through attractive merchandise displays in strategic locations throughout the store.

Candidate Profile

• 1 to 2 years of relevant experience in retail or service environments, with a solid understanding of customer expectations and store operations.
• Strong collaborative skills to build positive working relationships within a team-oriented atmosphere.
• Ability to manage multiple tasks effectively in a dynamic setting, demonstrating adaptability.
• Excellent communication and prioritization abilities to facilitate efficient workflow and information sharing.

Benefits and Perks

• Inclusive culture focused on integrity, respect, and teamwork.
• Exclusive employee discounts applicable to associates and eligible family members.
• Comprehensive training materials and development programs tailored to career progression.
• Support services via Associate and Family Assistance programs to enhance well-being.

Additional Information

• The position requires candidates to be at least 18 years old and to successfully complete a criminal record check during the hiring process.
• This vacancy is an existing opening within the organization; internal associates should apply through the specified internal process.
• Work location: CAN Winners Store 0267, 128 - 8th Avenue S.W., Calgary, Alberta.
• Compensation: Expected hourly pay range is $17.00 to $21.25, with the final wage influenced by experience, skills, and local market conditions.