Retail Consultant
Hamilton, Waikato Region, New Zealand · Full Time
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- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Eligibility
- Applicants must be New Zealand citizens, residents, or possess valid work visas authorizing employment in New Zealand. The role requires physical ability to safely handle and move furniture items. Availability for scheduled Friday and Sunday shifts is mandatory.
- Resume
- Required to apply
Where you'll work
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Job description
About Early Settler
Early Settler is a retailer dedicated to stylish modern living, offering affordable furniture and beautiful homewares designed to help create homes that people love. Whatever a customer's style, Early Settler provides items to make living spaces comfortable and attractive.
Why Work With Us?
- Access to exclusive team member discounts on quality products
- Holistic well-being programs to support employee health
- Opportunities for career growth and development
- A friendly, supportive, and collaborative team environment
Role Overview
We seek a motivated Retail Consultant to become part of our store team. This role is focused on delivering exceptional personalized customer service by understanding customer needs and recommending suitable products. The consultant is accountable for achieving sales goals along with store performance indicators such as conversion rates, customer service metrics, and average order value.
Key Duties
- Identify customer needs and suggest matching products
- Stay informed about product features and benefits to provide accurate advice
- Promote additional and complementary products, and inform about current sales and promotions
- Consistently deliver outstanding customer service
- Exemplify company values in every customer interaction
- Maintain store presentation according to visual merchandising standards
- Address, resolve, or escalate customer issues promptly and appropriately
Candidate Profile
Ideal candidates love retail and understand the importance of the customer journey, successfully translating customer visions into reality. They are team players who pursue and exceed sales targets with a proactive approach and integrity.
Required Skills and Experience
- Minimum two years retail experience, preferably in home or lifestyle products
- Ability to engage customers and help them realize their home styling aspirations
- Strong sales drive with confidence to surpass targets
- Excellent communication skills and computer proficiency
- Capability to manage both customer service and administrative responsibilities
- Interest in home styling, furniture, or creating welcoming living spaces is advantageous
- Commitment to embody company values: #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal
- Physical ability to regularly lift, carry, and move items of varying sizes as required for the role
- Legal work authorization for New Zealand (citizen, resident, or valid visa holder)
- Availability to work Friday 8:45am–5:15pm and Sunday 9:45am–5:15pm
Additional Information
We appreciate the effort applicants put into applying. Only candidates selected for an interview will be contacted due to the volume of applications.
Industry
Retail