Retail Assistant - Availability

About Woolworths Supermarkets New Zealand

Operating more than 185 stores with a team of 20,000 members, Woolworths Supermarkets New Zealand is dedicated to enhancing the daily lives of Kiwis. Known for our friendly, grounded, and energetic culture, we embrace challenges with innovation and foster a workplace rooted in respect, curiosity, and teamwork. Serving three million customers each week, we provide ample opportunities for personal contribution and growth.

Key Responsibilities

• Deliver exceptional customer service by assisting shoppers actively on the floor and addressing inquiries or complaints promptly and personally.
• Maintain store accuracy through precise inventory checks, stock verification, conducting stocktakes, and ensuring price integrity procedures are adhered to meticulously.
• Efficiently process stock deliveries and keep the store’s presentation neat, clean, and organised at all times.
• Work collaboratively with colleagues to ensure smooth daily store operations and contribute to the achievement of store objectives.
• Prioritise safety by following established protocols, reporting any hazards, and ensuring compliance with company policies and legal guidelines.

Candidate Qualifications

• Demonstrate a strong customer-oriented mindset aimed at maximizing customer loyalty through personalised support.
• Exhibit excellent communication and interpersonal abilities to foster positive interactions with customers and team members.
• Maintain a high level of integrity and professionalism by aligning with company values and consistently applying company policies.
• Be detail-focused and proactive in your work approach, ensuring accuracy and escalating concerns to management when necessary.

Benefits and Perks

• Enjoy employee discounts across various Woolworths Group brands and participate in a comprehensive rewards programme celebrating purpose-driven contributions.
• Access 24/7 confidential support services through Sonder, which provides personalised financial, medical, safety, psychological, and physical assistance for you and your family.
• Benefit from being part of a global organisation offering numerous career development opportunities across multiple disciplines and a vast professional network.

About Woolworths Group

As part of Woolworths Group with over 200,000 employees passionate about creating better experiences together, you’ll find support to innovate, take bold steps, and grow your career. Our culture promotes genuine care, flexibility, and inclusion to promote belonging for all team members.

Diversity and Inclusion

We value diversity, equity, inclusion, and belonging as instrumental to achieving our shared purpose. We seek to build an inclusive environment where everyone can be their authentic selves and succeed. We encourage all applicants to apply and invite you to request any accommodations needed during the recruitment process.

Shift Schedule

The role follows this roster:

• Friday: 8:30 AM to 4:30 PM
• Saturday: 8:30 AM to 4:30 PM