Resourcing Specialist - Cybersecurity

About Integrity360

Integrity360 is a prominent independent cybersecurity and PCI specialist with operations spanning Europe, Africa, the Caribbean, and North America. With office locations throughout Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, the company operates eight Security Operations Centres in major cities such as Dublin, Sofia, Madrid, Stockholm, Paris, Rome, Johannesburg, and Cape Town.

With a dedicated workforce of over 900 employees, including more than 600 cybersecurity professionals, Integrity360 offers a comprehensive range of security services covering the entire cyber risk lifecycle from threat identification and prevention to detection, response, and recovery. Their clientele consists of over 3000 mid-market and enterprise-level organizations across diverse sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities.

Role Overview

The Resourcing Specialist will play a critical role within the Professional Services division, focusing on aligning the right talent with evolving customer demands. This role requires strong commercial acumen and organizational skills to enhance resource allocation, capacity visibility, utilisation, and revenue support through coordination with delivery leads, project managers, sales, and finance teams.

Key Responsibilities

• Manage and coordinate the deployment of Professional Services consultants to both client projects and internal assignments.
• Maintain accurate and up-to-date information regarding consultant availability, skills, capacity, and scheduled activities.
• Collaborate with delivery leaders and project managers to forecast resource needs and resolve scheduling conflicts.
• Work closely with sales and delivery teams to anticipate demand based on pipeline and backlog.
• Identify unused capacities and match them with relevant upcoming customer projects.
• Track utilisation metrics, identifying risks, gaps, and opportunities early on.
• Generate precise and insightful reports on resource capacity, utilisation, backlog, pipeline, and demand.
• Assist finance and Professional Services teams in revenue forecasting and accrual activities.
• Ensure time-recording adherence and address any missing or incorrect timesheet entries.
• Maintain robust and reliable resource planning data across all relevant systems and reporting tools.
• Support workforce planning initiatives by highlighting skills shortages, recruitment needs, and subcontractor requirements.
• Suggest process enhancements and improvements to resource planning and reporting practices.

Candidate Profile

• Experience in resource or workforce planning, Professional Services operations, PMO, project coordination, or related fields.
• Excellent organisational abilities with a proven track record in handling multiple competing priorities effectively.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Proficiency in Microsoft Excel at an advanced or strong working level.
• Familiarity with Power BI, resource management systems, PSA tools, or project management software is advantageous.
• Effective communication skills paired with strong stakeholder management capabilities.
• Commercial mindset, understanding concepts like utilisation, capacity, revenue, pipeline, and project delivery.
• Proactive problem-solver with a solutions-oriented approach.
• Meticulous attention to detail and commitment to maintaining precise data.
• Adept at collaborating with cross-functional teams across multiple disciplines and geographical regions.
• Experience in cybersecurity, technology, consulting, or Professional Services sectors is beneficial but not mandatory.

Success Criteria

• Reliable and transparent view of delivery team capacity and availability is provided.
• Consultants are allocated to projects that align well with their skills and experience.
• Resource scheduling conflicts and potential delivery risks are detected early and acted upon.
• Leadership gains clear insights into utilisation rates, demand forecasts, and skill shortages.
• Sales, delivery, and finance teams operate with consistent, accurate information and proactively align resources with customer needs.

Why Join Integrity360?

This position offers the chance to grow your career within an expanding cybersecurity company with a footprint in multiple regions. Working alongside skilled professionals in Professional Services, project management, sales, and finance, you will gain comprehensive exposure to the operations of a modern cybersecurity services organization. The role provides opportunities to enhance processes, influence strategic decisions, and contribute visibly to the company’s success and expansion.

Integrity360 fosters a culture of collaboration, accountability, continuous learning, and innovation. Candidates are encouraged to bring their expertise, challenge the status quo, and help develop a more scalable, data-informed approach to resource planning.