Resource Planner - Housekeeping (MICE Operations)

About the Role

Transguard Workforce Solutions, a leading HR services provider in the UAE, seeks a Resource Planner specializing in Housekeeping for MICE operations based in Dubai. This position focuses on anticipating, organizing, and managing housekeeping workforce needs for events such as meetings, incentives, conferences, and exhibitions. Collaborating with various teams and manpower suppliers, the role ensures that staffing matches event requirements efficiently while maintaining quality and budget alignment.

Key Responsibilities

• Create detailed manpower forecasts tailored to specific events considering factors such as event type, venue dimensions, extent of cleaning, and duration.
• Utilize historical labor data and prior event insights to refine forecasting accuracy continuously.
• Review comprehensive event schedules and confirmed bookings annually to outline workforce demands.
• Modify staffing plans responsively to reflect any event modifications, cancellations, or urgent operational needs.
• Partner with Housekeeping and Operations management to grasp deployment requirements and expectations thoroughly.
• Ensure prompt communication of approved staffing plans with internal teams and external manpower sources.
• Coordinate workforce deployment effectively with scheduling units to meet operational needs across multiple venues and occasions.
• Assist in optimizing housekeeping resource usage and balance across events and locations.
• Develop manpower plans aligned with operational budgets and monitor actual usage against projections.
• Detect and escalate potential resource risks that could affect budget adherence or service standards.
• Support initiatives aimed at controlling costs and enhancing workforce productivity for each event.
• Maintain accurate logs of staffing plans and actual manpower deployment for all events.
• Generate reports analyzing manpower utilization and conduct post-event evaluations.
• Spot trends and gaps, offering data-driven recommendations to improve forecasting and operational decisions.

Qualifications and Experience

• Possess a Bachelor's Degree in Business Administration, Operations Management, Hospitality Management, or a related discipline.
• Preferably a minimum of 2 years’ experience in workforce or resource planning, operations coordination, or manpower forecasting.
• Familiarity with budget management, forecasting techniques, ERP systems, or workforce management tools is beneficial.
• Experience in hospitality, facilities management, event operations, exhibitions, or MICE environments is desired.
• Strong analytical thinking, numerical aptitude, and problem-solving abilities.
• Advanced skills in Microsoft Excel and relevant manpower planning or tracking software.
• Excellent communication skills and ability to manage and collaborate with stakeholders.
• Ability to interpret data critically, question assumptions, and devise effective resource planning strategies.
• Highly organized with meticulous attention to detail.