- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Resume
- Required to apply
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Job description
Job Overview
As a Reservations Supervisor, you will serve as a vital link between hotel guests and the booking process, managing inquiries from initial contact through check-in. You will become the key resource for information on room availability, pricing, and the unique amenities our hotel provides. Your enthusiasm and leadership will motivate the reservations team to perform with excellence and ensure exceptional guest service.
Main Responsibilities
- Oversee daily operations of the reservations department.
- Support and direct the reservations team to meet service standards and operational goals.
- Manage room bookings, rates, and availability accurately.
- Ensure timely and positive communication with guests during the booking process.
- Provide detailed information and promote hotel experiences to potential guests.
Skills
How they work
Communication
Leadership
Customer Focus