- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Shangri-La Rasa Sentosa, Singapore
Part of the Shangri-La Group, a company renowned for genuine care and mutual respect, Shangri-La Rasa Sentosa offers an inspiring work environment with a strong emphasis on work-life balance, employee benefits, and recognition. Located just 15 minutes from Singapore's city center, this beachfront resort features 454 guest rooms and suites, each appointed with warm, natural tones and private balconies or terraces overlooking lush gardens and the ocean. The resort provides a tranquil escape with luxurious spa services and exceptional cuisine.
Role Overview
We are seeking a Reservation Executive who will be pivotal in delivering excellent service to enhance client satisfaction and maximize booking potential.
Key Responsibilities
- Offer exceptional customer service to ensure guest satisfaction and encourage repeat bookings.
- Support and maintain efficient reservation procedures, managing guest bookings from start to finish.
- Handle booking inquiries and process reservations professionally via telephone and email.
- Manage reservation sales and respond promptly to guest requests.
Candidate Profile
- Genuine enthusiasm for customer sales.
- Preferably experienced in reservations and the hospitality sector.
- Enjoys engaging with guests to provide personalized service.
- Strong communication and interpersonal skills.
- Team-oriented with a proactive and self-motivated approach.
- Creative in developing tailored solutions to meet guest needs.
Industry
Hospitality