Replenishment Operations Specialist

About Woolworths Supermarkets New Zealand

Woolworths Supermarkets New Zealand operates over 185 stores with more than 20,000 team members serving around three million customers each week. The company culture is friendly, energetic, and inclusive, fostering mutual respect, curiosity, and a proactive approach. It encourages innovation and teamwork to deliver excellent service and improve everyday lives across New Zealand.

Role Overview and Responsibilities

• Manage and sustain the designated workstream’s process flow to guarantee continuous, efficient operations aligned with company standards.
• Collaborate closely with the Team Leader and participate in 'swarm' activities to optimize efficiency and task completion.
• Lead and coordinate all teams to ensure shelves are filled, and deliveries are managed according to prescribed standards.
• Provide on-the-job training, mentorship, and coaching to team members to encourage professional growth and a safe working environment.
• Maintain store standards by ensuring proper shelf stocking, prioritizing shelf-friendly packaging, and addressing overstock situations effectively.
• Identify and escalate operational issues promptly to the Function Lead for resolution.
• Assume the role of Acting Store Manager during scheduled shifts, actively contributing to store leadership and fostering a collaborative team environment.

Schedule

Working hours follow the first roster option, including the following shifts:
Tuesday: 6:00 AM to 2:30 PM
Wednesday: 2:00 PM to 10:30 PM
Thursday: 6:00 AM to 2:30 PM
Friday: 6:00 AM to 2:30 PM
Saturday: 6:00 AM to 2:30 PM

Candidate Profile & Requirements

• Demonstrated excellence in process management and a strong commitment to continuous improvement.
• Proven capability to build and maintain collaborative relationships with multiple stakeholders across functions.
• Leadership skills including task delegation, progress monitoring, coaching, feedback provision, and motivation of team members.
• In-depth understanding of compliance within operations and outstanding communication skills for clear articulation of tasks and standards.
• Consistent demonstration of behavior that aligns with the company’s values.
• Availability to work at least four weekend shifts per month and one evening shift weekly.

Employee Benefits

• Staff discounts across Woolworths Group brands and access to a comprehensive rewards program celebrating meaningful work.
• Access to Sonder, a confidential 24/7 support service offering personalized financial, medical, safety, psychological, and physical assistance for employees and their families.
• Opportunity to be part of a global organization with extensive career growth possibilities across multiple disciplines and networks.

Diversity and Inclusion

Woolworths Group is dedicated to fostering a diverse, equitable, inclusive, and welcoming workplace where every employee feels valued and able to perform their best. They actively encourage applications from all backgrounds and offer support throughout the hiring process for any required adjustments.