Regional Sales Support

About Toll Group

Toll Group is a global logistics leader with over 130 years of expertise, operating 500 sites in 27 markets and servicing over 20,000 customers worldwide. As a part of Japan Post, we facilitate complex supply chain and transportation challenges with a team of 16,000 skilled professionals. Toll Global Forwarding manages cargo across land, sea, and air, offering a comprehensive freight forwarding solution.

Role Overview

We are seeking a proactive Regional Sales Support professional to provide essential commercial and administrative assistance to our regional sales team. This role supports business growth and client retention by managing quotations, tenders, CRM data, reporting, and cross-team collaboration within freight forwarding operations.

Key Responsibilities

• Organize and prepare customer quotations, requests for quotes (RFQs), and small-scale tenders.
• Assist sales teams by creating presentations, proposals, and customer-facing materials.
• Handle follow-ups on sales leads, opportunities, and customer inquiries.
• Ensure the accuracy of CRM data, manage sales pipeline reporting, and uphold sales-related compliance.
• Coordinate regional tender submissions and pricing in partnership with internal stakeholders.
• Collaborate with Operations, Customer Service, Finance, and Marketing to achieve excellent customer results.

Qualifications and Experience

• Previous experience in freight forwarding, logistics, or sales support roles.
• Knowledge of air and sea freight operations and pricing structures.
• Familiarity with CRM systems such as Salesforce or CargoWise.
• Strong communication and stakeholder management abilities.
• Advanced skills in Microsoft Excel and PowerPoint.
• Capability in analytical tasks and sales reporting.

Desired Skills and Attributes

• High attention to detail and dedication to data accuracy.
• Ability to juggle multiple tasks effectively in a dynamic setting.
• Experience preparing sales quotations, tenders, and documentation.
• Confident in interpreting data and producing insightful reports.
• Team-oriented approach, comfortable working across various departments.
• Customer-focused mindset combined with strong problem-solving skills.

Company Culture and Opportunities

At Toll, we pride ourselves on creating stable and secure work environments that encourage curiosity and innovation focused on customer centricity. We celebrate diversity and inclusivity, welcoming candidates of all backgrounds and experiences. Our culture supports work-life balance, continuous learning, career progression, and wellbeing. Join us to contribute to meaningful, impactful supply chain solutions and grow your career in a global brand with a future-focused vision.

Additional Information

We encourage applicants who may not meet every single qualification but possess similar skills and a willingness to learn to apply. Our inclusive environment supports candidates of all ages, ethnicities, genders, and abilities.