Recovery Executive

About Moove

Moove is pioneering the largest global fleet equipped with cutting-edge technology designed for mobility platforms. Their flagship Drive-to-Own (DTO) offering revolutionizes vehicle ownership by providing a revenue-based financing model that empowers mobility entrepreneurs currently underserved in the market. Supported by major investors like Uber, Mubadala, and BlackRock, Moove operates a vast fleet exceeding 38,000 vehicles across 29 cities on six continents with over 2,100 employees. The company remains focused on advancing safer, more efficient mobility solutions while fostering economic opportunity and skill enhancement in the mobility sector.

Role Overview

As a Recovery Executive based in Hyderabad, Telangana, your core responsibility is to ensure the company's financial health by managing the collection of overdue payments and retrieving vehicles as necessary. Your role involves proactive engagement with non-compliant drivers and overseeing vehicle recovery operations while maintaining comprehensive records of all recovery activities. Collaborating with recovery partners and internal teams, you will uphold Moove's commitment to excellent and ethical customer service.

Responsibilities

• Retrieve vehicles from drivers who fail to meet compliance standards.
• Operate towing or lifting mechanisms for vehicles that cannot be driven.
• Assist the senior security lead by driving during official assignments.
• Develop and sustain relationships with external recovery partners to facilitate recovery processes.

Requirements

• Minimum qualification equivalent to a secondary school certificate.
• Over five years of validated experience in driving.
• Strong familiarity with local routes and geographical locations.
• Capability to drive multiple vehicle types, including bikes, cars, and pickup trucks.
• Effective communication skills to engage with various stakeholders.

Performance Indicators

• Percentage of allocated vehicle recoveries successfully completed.
• Turnaround time for recovery operations managed by recovery agents.
• Adherence to road safety measures and compliance with regulations during recovery activities.
• Reduction in vehicle recovery through encouraging voluntary returns or enabling drivers to continue operating vehicles with Moove.

Team and Culture

Join a collaborative, inquisitive, and positive team environment that values fast thinking, smart work, and camaraderie. Moove embraces diversity and is dedicated to creating an inclusive workspace, aligning with its approved Employment Equity Plan and commitments as an equal opportunity employer.

Additional Information

Applicants are reminded that all information provided during the hiring process must be accurate. Any misrepresentation or omission may lead to disqualification or termination. Moove expressly prohibits discrimination based on gender, race, sexual orientation, marital status, religion, political affiliation, or any other protected category.