Receptionist
أكاديمية فارس الرياضية | Fares Sports Academy
Riyadh, Riyadh Province, Saudi Arabia · Full Time
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- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About Us
Fares Sports Academy is a leading sports training and services provider in Saudi Arabia, operating 19 branches across the country and serving over 140,000 active subscriptions. The academy offers specialized training programs tailored to various age groups and fitness levels, aiming to promote a sports culture, improve quality of life, and build a healthier, more active community through innovative and interactive high-quality training.
With a vision to become the premier sports company in Saudi Arabia, the academy pursues continuous expansion, innovation, and delivering top-notch sports services and experiences to its clients.
Role Description
The Receptionist will join our team in Riyadh to deliver professional and exceptional customer interactions, ensuring a welcoming environment for all visitors and clients.
Key Responsibilities
- Warmly greet and welcome clients and visitors in a professional manner.
- Handle incoming calls, respond to inquiries, and provide the required information.
- Manage registrations, subscriptions, and customer services follow-up.
- Organize, maintain, and archive administrative records and data.
- Coordinate with different departments to ensure excellent service delivery.
- Professionally address customer feedback and needs.
- Assist in organizing daily reception area operations.
Requirements and Qualifications
- At least one year of prior experience in reception or customer service roles.
- Preferably experience in reputed organizations with high professional standards.
- Strong preference for candidates with background in sports clubs, sports academies, fitness centers, or sports facilities.
- Excellent communication and customer service skills.
- Polite, personable, and capable of interacting with diverse groups.
- Proficiency in computer use and office software applications.
- Good organizational and time management abilities.
- Professionalism in handling calls and inquiries.
- Capability to work effectively in a team and under pressure.
- Professional appearance, commitment, and dedication to providing excellent customer experience.
- English language proficiency is considered an advantage.