Receptionist

About Ibn Dawood Reflexology Centre

Situated in Al Rayyan, Qatar, Ibn Dawood Reflexology Centre specializes in reflexology and complementary therapies aimed at enhancing clients' holistic well-being. The centre prides itself on offering a serene and professional atmosphere focused on personalized client care and high service standards, ensuring every visitor experiences respect and positive engagement.

Role Overview

We are seeking a full-time Receptionist to join our team onsite at the Al Rayyan centre. This position involves warmly welcoming clients, managing all check-in and check-out activities, and keeping the reception area tidy and inviting. Daily responsibilities include answering calls, addressing inquiries, scheduling and confirming appointments, and keeping meticulous client records.

Additional duties consist of handling clerical tasks such as filing, data entry, document preparation, and coordination with practitioners regarding client appointments. The Receptionist plays a key role in ensuring seamless daily operations by effectively communicating information, managing client waiting periods, and delivering courteous and professional customer service.

Qualifications and Skills

• Excellent customer-facing abilities, particularly in communication and service, to liaise effectively with both clients and team members.
• Proficient in receptionist responsibilities and clerical operations including appointment management, record keeping, and front desk organization.
• Professional telephone manner, capable of managing calls, inquiries, and messages with clarity and politeness.
• Strong organizational and time management skills emphasizing detail accuracy in scheduling and documentation.
• Basic computer literacy and familiarity with office software or appointment scheduling systems.
• Capacity to uphold confidentiality, demonstrate reliability, and function in a healthcare or wellness environment.
• Prior experience in reception or front desk roles is preferred; experience within wellness or healthcare sectors is advantageous.
• Fluency in English is required; knowledge of Arabic or other frequently spoken languages in Qatar is beneficial.