Receptionist / Front Office Executive

Job Overview

The Front Office Executive at SFAA Aviation Academy Private Limited is tasked with overseeing the reception area operations, welcoming visitors, addressing student queries, aiding the admissions process, record management, appointment coordination, and ensuring the efficient running of front desk activities.

Key Duties

• Greet and assist students, parents, and other visitors professionally.
• Manage incoming communications via phone, email, and in person inquiries.
• Provide detailed information regarding courses, admission procedures, and fee structures.
• Support the admissions team with documentation and student registrations.
• Maintain and organize student records and front office documentation.
• Arrange and coordinate appointments involving trainers and staff.
• Process fee receipts and perform related administrative duties as necessary.
• Maintain a tidy and professional reception environment at all times.

Required Qualifications and Skills

• Possess a bachelor's degree in any field.
• 0 to 2 years of experience in front office roles, administration, or customer service; fresh graduates with strong communication abilities are encouraged to apply.
• Outstanding communication and interpersonal skills.
• Proficiency in Microsoft Office applications.
• Ability to manage multiple tasks and stay well organized.
• Professional demeanor and a customer-oriented approach.