Receptionist

Company Overview

VK Tours is a well-established travel company with over 12 years of expertise in crafting exceptional travel experiences tailored to a broad spectrum of travelers. Founded by the avid traveler and entrepreneur Mr. Venkatesh Kalinga, VK Tours emphasizes trustworthiness and personalized service, aiming to be a leading partner in travel solutions with a vast range of tour packages and dedicated customer support.

Job Summary

This full-time position based on-site in Vijayawada East combines receptionist duties with tele-sales responsibilities. The successful candidate will greet visitors, manage incoming calls by answering and directing them appropriately, and address customer inquiries by providing essential information about VK Tours’ services. The receptionist will maintain the front desk area, schedule appointments, keep accurate records, and assist with routine clerical and administrative functions. Collaboration with tour consultants is essential to ensure a welcoming atmosphere for clients, and any issues must be escalated promptly to the relevant personnel.

Qualifications and Skills

• Excellent interpersonal skills for direct customer engagement, demonstrating strong communication and service orientation.
• Capability to perform front desk management and administrative tasks efficiently, including clerical duties.
• Professionalism in handling phone communications, including proper etiquette for answering, routing, and documenting calls.
• Basic proficiency with computer applications such as email and office software, along with maintaining both digital and paper-based records.
• Ability to work full-time on-site in a busy office environment situated in Vijayawada East, managing multiple priorities while staying organized.
• Prior experience in receptionist, front office, or customer service roles within the travel, hospitality, or closely related industries is preferred.
• Fluency in English and local languages, with clear, courteous verbal communication skills.