- Experience
- 2–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- Hybrid
- Education
- Bachelor's degree
- Resume
- Required to apply
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Job description
About the Role
We are seeking a skilled Qualtrics Developer to create, enhance, and sustain sophisticated survey programs, workflows, dashboards, and integrations using the Qualtrics XM Platform. This position requires converting business and customer experience needs into reliable, scalable technical implementations while managing multiple projects across different business divisions.
Total Experience: Minimum of 2 years
Notice Period: Immediate to 30 days
Location: Kochi or Remote
Work Mode: Hybrid
Key Responsibilities
- Craft advanced surveys leveraging Qualtrics features such as survey and display logic, embedded data, plus customized JavaScript and CSS.
- Create and sustain automated workflows, encompassing trigger-based survey dispatch, routing of data, and automated ticketing processes.
- Manage the XM Directory effectively by segmenting contacts, handling mailing lists, and logically importing contacts to maintain accuracy and prevent duplication.
- Set up and supervise integrations between Qualtrics and third-party systems including Salesforce, SFTP-based data pipelines, and REST APIs.
- Develop and deploy interactive dashboards that convert raw customer experience data into insightful and actionable business visualizations.
- Incorporate data validation within workflows covering checks on columns, email format verification, entity matching, and detection of duplicates.
- Assist in the User Acceptance Testing (UAT) of new surveys and workflows, managing distinct UAT and production environments with controlled deployment procedures.
- Review survey creations and workflow setups by team members to uphold quality standards.
- Diagnose and rectify platform issues, escalating complex problems to Qualtrics support with comprehensive documentation.
- Keep up-to-date with latest Qualtrics enhancements, including beta and platform updates, assessing and advising on their integration.
Qualifications & Experience
- A Bachelor’s degree in fields such as Computer Science, Information Systems, Business, or related disciplines.
- Professional experience ranging from 2 to 5 years working directly with the Qualtrics XM Platform, building complex configurations.
- Qualification through Qualtrics XM certification is preferred, but a strong portfolio showcasing complicated project builds is equally valued.
Minimum education
Bachelor's Degree