Quality Technician

Job Overview

The Quality Technician is tasked with examining and testing raw materials, components at various production stages, maintenance jobs, vehicles, parts, tools, and final products to confirm they meet designated technical, quality, safety, and industry benchmarks. This role supports quality assurance and QHSE (Quality, Health, Safety, and Environment) efforts by conducting routine inspections and audits, identifying and registering deviations, assisting in root cause analysis and corrective measures, and keeping detailed quality documentation.

The technician collaborates closely with maintenance, repair, manufacturing, and other departments to maintain product excellence, ensure compliance, uphold traceability, and drive continuous process enhancements.

Key Responsibilities

• Inspect and test raw materials, in-process parts, vehicles, tools, maintenance and repair operations, and finished goods to verify conformity with specified technical and quality standards.
• Ensure compliance with relevant company policies, customer requirements, industry norms, quality criteria, safety protocols, and regulatory mandates.
• Conduct quality checks and basic safety inspections of the workplace to detect defects, irregularities, hazards, and non-conformance issues.
• Carry out internal and external quality audits aligned with prescribed quality standards and procedures.
• Document and report quality problems, defects, non-conformities, and unsafe conditions encountered.
• Assist in root cause investigations of quality failures and non-conformities and facilitate effective corrective action implementation.
• Maintain precise and comprehensive records for quality, inspection, audits, and QHSE to aid traceability and ongoing improvements.
• Contribute to incident and near-miss reporting where applicable.
• Apply fundamental risk assessments and hazard identification during inspections and related activities.
• Collaborate proactively with maintenance, repair, manufacturing, and other stakeholders to resolve and prevent recurrence of quality issues.
• Coordinate with external vendors and suppliers to address quality concerns and assure compliance with standards.
• Verify the success of corrective measures and quality enhancements to confirm issues are effectively resolved.
• Participate in developing and enhancing quality and QHSE processes to boost product uniformity and regulatory adherence.
• Support and train team members in upholding quality and safety standards.
• Ensure all inspection and quality activities adhere strictly to relevant QHSE procedures and requirements.

Qualifications & Requirements

• Possess an Associate degree or Technical Diploma in Quality Assurance, Engineering, Mechanical, Electrical, Chemistry, or a related technical or scientific discipline; a Bachelor's degree is advantageous.
• Minimum of 3 years’ pertinent experience in Quality Assurance, Quality Control, or Quality Management Systems in settings such as engineering, manufacturing, industrial fields, maintenance, repair and overhaul (MRO), aerospace, or defense sectors.
• Preferred experience with military or weapons-related equipment and systems.
• Proficient knowledge of quality inspection, auditing, handling non-conformities, and corrective action processes.
• Basic understanding of ISO 9001, ISO 14001, and ISO 45001 standards.
• Familiarity with risk assessment and hazard identification fundamentals.
• Experience in incident and near-miss reporting procedures.
• Capability to execute basic safety and quality inspections within the workplace.
• Skilled in preparing and managing quality and QHSE documentation including reports, checklists, and inspection records.
• IOSH or an equivalent recognized safety certification is desirable.
• Good command of written and spoken English.
• Proficiency with MS Office applications, especially Word and Excel.
• Excellent attention to detail, organizational skills, problem-solving abilities, teamwork, communication skills, and customer-oriented approach.
• Strong sense of responsibility and ability to collaborate effectively across various teams.