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Quality Dispense Technician - North

Thatchers Cider

Remote · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
3 weeks ago
Work mode
Work from home
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Job description

About Thatchers Cider

Founded in 1904 by William John Thatcher, Thatchers Cider has evolved into a leading global cider producer. Now in the fifth generation of family cider makers, the company proudly maintains its heritage rooted in Somerset. With significant investments in marketing, employee development, technological innovation, and state-of-the-art cider production facilities, Thatchers is poised for continued growth and success.

Role Overview

The Quality Dispense Technician is essential in guaranteeing that every pint served meets Thatchers’ high standards. The successful candidate will be responsible for the installation, repair, and maintenance of the company's dispense equipment across assigned licensed venues within their territory. This full-time, permanent role involves flexible working hours with varying shifts.

Key Responsibilities

  • Oversee all installation, maintenance, and repair of Thatchers Cider dispense equipment within a designated area.
  • Manage and organize own work schedule efficiently in the capacity of a remote worker.
  • Deliver outstanding customer service and foster strong professional relationships with a diverse range of clientele.
  • Utilize provided tools and company van to perform all assigned duties effectively.

Requirements and Skills

  • Strong practical abilities with an aptitude for problem-solving.
  • Experience in customer service with an ability to engage and interact professionally with clients.
  • Meticulous attention to detail and thoroughness.
  • Capable of prioritizing tasks and managing workloads efficiently.
  • Self-motivated and able to work independently with minimal supervision.
  • Basic competency in IT, particularly working with tablets and internal systems.
  • Desire to grow professional knowledge and skills through ongoing training.

Personal Attributes

  • Proactive and solution-oriented mindset.
  • Enthusiastic about learning new skills and adapting to change.
  • Resilient under pressure and able to thrive in a busy environment.
  • Excellent communication abilities with internal teams and external customers.
  • Flexible and adaptable to varying working conditions.

Additional Information

The role includes provision of a fully expensed company van loaded with all necessary equipment and tools. Excellent, continuous training on dispensing equipment will be provided to support career development. Joining Thatchers means contributing to a collective goal of crafting world-class cider, where every member plays a vital role.

How they work

Communication Problem Solving Attention to Detail Adaptability Customer Focus Independence Stress Management

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