Quality Assurance Technical Manager

Role Overview

We are looking for a seasoned Quality Assurance and Technical Standards Manager to lead quality assurance, compliance, and governance initiatives across extensive facilities management operations. This position ensures operational excellence while maintaining adherence to regulatory standards.

Main Responsibilities

• Create and deploy frameworks for quality assurance, compliance, and technical standards.
• Administer internal and external audits, conduct inspections, and drive assurance programs alongside compliance evaluations.
• Develop and uphold technical protocols, procedures, quality management systems, and documentation controls.
• Track regulatory adherence, detect operational risks, and execute corrective measures as necessary.
• Manage the resolution of audit outcomes, non-conformance reports, and follow-up on corrective actions until closure.
• Generate governance documentation, prepare compliance dashboards, and establish performance monitoring mechanisms.
• Partner with operational teams, contractors, and service providers to guarantee compliance with set standards.
• Champion continuous improvement efforts, technical skill development, and advancement of operational excellence.

Qualifications and Experience

• Bachelor’s degree in Engineering, Facilities Management, Asset Management, Operations Management, Business Administration, or a comparable discipline.
• At least 10 years of experience in quality assurance, compliance, governance, auditing, or technical standards management roles.
• Familiarity with facilities management, engineering operations, or critical infrastructure sectors.
• Demonstrated expertise in managing audit programs, compliance systems, technical documentation, and corrective actions.
• Comprehensive knowledge of ISO standards, quality management systems, and regulatory compliance mandates.
• Competency in audit administration, compliance tracking, reporting, and data analytics tools.
• Excellent analytical abilities, communication skills, and proficiency in managing stakeholder relationships.