Public Relations Officer

About Ghaf Benefits and Role Overview

Ghaf Benefits, developed by Lunate, provides an innovative Alternative End-of-Service Benefits solution in the UAE. It allows private sector employers to direct employee gratuities into regulated investment funds, offering opportunities for long-term financial growth via both conventional and Shariah-compliant options. This platform aligns with the UAE’s goal to enhance workplace benefits and attract international talent.

The Public Relations Officer (PRO) is tasked with handling all interactions with UAE government authorities and regulatory bodies related to non-financial services. This involves ensuring full adherence to laws and administrative needs regarding employment, immigration, licensing, and other statutory requirements, thus supporting continuous business operations.

Core Responsibilities

• Handling employment visa, work permit, residency, and immigration applications for employees and dependents as applicable.
• Engaging with UAE governmental and relevant regulatory authorities to ensure compliance with all legal and regulatory standards.
• Acting as the licensed PRO representing the LLC in official dealings, including government inspections.
• Keeping track of labor and immigration obligations, ensuring timely renewals and approvals.
• Managing Emirates ID application processes, including renewals, cancellations, and status changes.
• Preparing and submitting quota requests and obtaining necessary workforce permissions from government bodies.
• Coordinating document legalization, attestation, notarization, and certification with appropriate entities and service providers.
• Overseeing office lease agreements and managing vehicle registrations and such related administrative government tasks.
• Maintaining detailed and accurate records of visas, permits, approvals, and regulatory submissions.
• Monitoring updates or changes in non-financial services regulations and advising stakeholders accordingly.
• Developing and sustaining strong relationships with regulatory authorities such as ICP, MOHRE, local municipalities, and chambers of commerce.
• Collaborating with internal corporate secretariat and other teams to fulfill company licensing requirements.
• Supervising daily office management ensuring a secure, efficient, and professional environment.
• Coordinating outsourced workplace services including cleaning, security, maintenance, parking, and courier services.
• Managing office supplies and facilities operations, access control, workspace organization, and general administrative support.
• Ensuring business continuity by facilitating smooth office services and compliance with government-related needs.

Required Qualifications and Experience

• Bachelor’s degree or diploma in Business Administration, Human Resources, Public Administration, or related disciplines is preferred.
• At least five years of experience in a UAE-based PRO, Government Relations Officer, or a comparable position with a demonstrable record of success.
• In-depth understanding of UAE labor laws, immigration policies, and governmental administrative procedures.
• Proven experience liaising with ICP, MOHRE, municipalities, chambers of commerce, and other government offices.
• Skilled in managing employment visas, Emirates ID issuance, quota submissions, document attestations, and regulatory compliance tasks.
• Experience in office administration, vendor management, and facilities coordination within corporate settings.
• Excellent organizational abilities for handling multiple deadlines and regulatory requirements effectively.
• Strong stakeholder engagement capabilities and relationship management with government officials and external providers.
• Meticulous attention to confidentiality, compliance, and detail-oriented work ethic.
• Proficient with Microsoft Office and adept at maintaining comprehensive compliance and administrative documentation.
• Fluent verbal and written communication skills in both English and Arabic.
• Capable of operating independently in a small office setting while maintaining collaboration with broader corporate functions.