Project Manager & Data Analyst, Global

About Kempinski Hotels

Kempinski Hotels offers more than just accommodations; it crafts unforgettable experiences. Rooted in a heritage of sophistication and innovation, the brand has evolved into a global collection of landmark hotels and resorts. From historic palaces to modern architectural achievements, Kempinski blends impeccable service with genuine local experiences.

Our team members are empowered to embody hospitality as true artisans, in an environment that values passion, celebrates individuality, and prioritizes every detail. Joining Kempinski means becoming part of a family dedicated to creating lasting memories for guests and providing meaningful, rewarding careers for its people.

If you seek excellence, are inspired by hospitality as an art form, and wish to contribute to luxury heritage, we welcome you to consider the outstanding opportunities at Kempinski Hotels.

Role Overview

The Project Manager & Data Analyst serves as the analytical core and operational facilitator for the digital team. This position translates complex digital metrics into understandable, actionable insights that guide strategic decision-making across the company. Acting as a central coordinator for digital projects, this role connects digital initiatives with commercial business results by managing cross-functional efforts, generating executive-level reports, and ensuring data effectively drives progress.

Key Responsibilities

• Develop and oversee global digital project timelines in partnership with digital leadership, ensuring timely completion aligned with goals; increase transparency of quarterly and annual objectives within the department and for external stakeholders.
• Manage and coordinate digital initiatives across departments including Revenue Management, Marketing, IT, and hotel operations, tracking timelines, deliverables, and dependencies to secure on-schedule delivery.
• Serve as the primary communication link between digital teams, regional units, and commercial departments to maintain alignment on project progress and objectives.
• Produce regular digital performance updates for the Global Digital & Ecommerce teams and commercial partners, transforming data into clear insights and strategic recommendations.
• Design, develop, and maintain dashboards and reporting tools that visualize key digital KPIs using platforms such as LookerStudio and Datorama/Salesforce; continually enhance reporting processes for efficiency and relevance.
• Safeguard data accuracy and consistency across analytics platforms and tracking systems; identify and collaborate with technical teams to resolve data discrepancies and attribution problems.
• Provide prompt and precise responses to urgent business data requests and analytical queries.

Required Skills and Experience

• A minimum of 4 years’ experience in digital, project management, business intelligence, or analytics, preferably within luxury hospitality.
• Advanced expertise with analytics and reporting tools, including Google Analytics 4, Excel or Google Sheets, and data visualization solutions such as Looker Studio, Tableau, or Power BI.
• Demonstrated project management skills with strong organizational abilities, attention to detail, and capacity to oversee multiple simultaneous workstreams.
• Commercial awareness and a business-oriented mindset.
• Proficient understanding of digital and e-commerce key performance indicators across multiple channels, including paid media, SEO, and web/app analytics.