Product Setup Technician

About DHL Supply Chain

DHL Supply Chain is a worldwide leader in logistics and supply chain management, active in over 220 countries and regions. Blending broad global reach with detailed local knowledge, we connect people and enhance lives daily. We believe our employees are our strongest asset and strive to nurture a workplace founded on respect, trust, and collaboration. Certified as a Great Place to Work™, we emphasize learning, growth, and development.

Role Overview

We are seeking a Product Setup Technician based in Highbrook, Auckland to join our team. This role involves maintaining warehouse and configuration center orderliness, refurbishing machines for resale, configuring new machines per prescribed procedures, ensuring accurate record keeping in DHL’s systems, and conducting periodic stock inventories.

Key Responsibilities

• Keep the warehouse and configuration center tidy and organized at all times.
• Adhere strictly to guidelines when refurbishing machines intended for resale.
• Apply set instructions to configure new machines for operational readiness.
• Maintain precise and up-to-date records within DHL’s warehouse management systems.
• Carry out regular cyclical stock counts and audits to ensure inventory accuracy.

Candidate Requirements

• Previous experience in a dynamic third-party logistics (3PL) warehouse setting is preferred, but candidates eager to learn are welcome.
• A collaborative approach emphasizing strong customer service standards.
• Keen attention to detail ensuring high accuracy in task execution.
• A flexible and proactive attitude with a readiness to engage new challenges.
• Analytical thinking paired with solid problem-solving capabilities.

Employee Benefits

• Opportunity to establish a career in a rapidly expanding and important industry sector.
• Access to comprehensive global career advancement pathways and internationally recognized training programs such as “Certified International Specialist”.
• Being part of a Great Place to Work certified employer and a diverse, motivated workforce.
• Additional leave on your birthday to celebrate personally.
• Participation in the PERKS employee benefits scheme which offers discounts on fuel, groceries, and retail goods.
• Utilization of advanced supply chain technologies to facilitate success and growth.
• Engagement in social responsibility and environmental sustainability programs.
• Availability of Employee Assistance Programs to support personal wellbeing.
• Chances to join company initiatives like the Women’s Network and sustainability projects.
• A supportive setting that recognizes and rewards excellent performance.

Equal Opportunity Employer

DHL Supply Chain is committed to diversity and inclusion, encouraging applicants from all backgrounds, including underrepresented groups, to apply. We value a workplace where everyone feels respected and has a sense of belonging.