Product Operations Educator – Full Time, Windsor, Ontario

About lululemon

lululemon is a leader in performance apparel for activities such as yoga, running, and training. The company emphasizes innovative fabrics, functional design, and creating products and experiences that encourage movement, growth, connection, and wellbeing. lululemon values positive societal impact, aiming to foster an inclusive, equitable, and growth-centered workplace culture.

Role Summary

The Product Operations Educator specializes in maintaining organizational efficiency and handling inventory-related functions in accordance with company policies. Key activities include processing incoming inventory, arranging stock both on the sales floor and behind the scenes, and supporting other inventory operations to advance profitable merchandise flow. Additionally, educators assist guests on the retail floor, either by offering direct service or connecting them with appropriate team members.

Key Responsibilities

• Maintain and organize the inventory workspace to optimize efficiency and ensure store safety.
• Accurately perform RFID inventory counts and follow the inventory processing plan set by the Product Operations Lead.
• Receive and handle product shipments, including folding, sorting, and hanging merchandise to maximize space and operational productivity.
• Prepare, reconcile, package, and ship products to designated locations based on company standards, including handling damaged goods and consolidations.
• Manage product presentation adjustments, daily restocking, destocking, and product movements on the sales floor to maintain visual appeal and organization.
• Implement market-specific omnichannel initiatives such as buy online/pickup in store and ship-from-store services.
• Engage with guests on the sales floor or direct them to another team member to enhance their experience.
• Contribute to fostering an inclusive, respectful team environment that supports and engages all team members and customers.
• Utilize in-store technologies to support operations and create positive guest experiences.

Eligibility and Requirements

• Must be legally authorized to work in Canada.
• Access to reliable transportation for commuting to the assigned store location.
• Minimum age of 18 years.
• A flexible schedule accommodating mornings, afternoons, evenings, overnight shifts, weekends, holidays, and occasional store-closed hours.
• No prior experience is mandatory; however, retail, warehouse, distribution, or inventory processing experience is a beneficial asset.
• High school diploma, GED, or equivalent is advantageous but not required.

Desired Attributes

• Strong attention to detail and thoroughness in task completion.
• Highly organized and able to prioritize tasks efficiently.
• Self-driven with motivation to meet or exceed objectives.
• Committed to following safety policies and guidelines.
• Accountable and dependable in personal responsibilities.
• Supports diversity and inclusivity, fostering a welcoming environment.
• Collaborative team player who values diverse perspectives and partnerships.
• Adaptable and agile; able to manage change and recover from setbacks in a fast-paced context.

Work Environment

• Role involves movement throughout the store including areas with bright lighting and loud music as well as windowless or low light storage zones.
• Work performed both independently and collaboratively, utilizing computer systems and other technology.
• Physical tasks may include lifting boxes weighing up to 30 lbs (13.6 kg) and using ladders.

Compensation and Benefits

• Hourly base pay ranging from $19.25 to $22.15 based on location and experience.
• Target bonus of $2.00/hour, resulting in total expected hourly compensation between $21.25 and $24.15.
• Competitive pay-for-performance structure.
• Comprehensive benefits including extended health, dental, and mental health coverage.
• Paid time off, savings, and retirement plan with matching contributions.
• Generous employee discounts and access to fitness and yoga classes.
• Parenthood top-up benefits and extensive personal development offerings including mentorship and leadership programs.

Additional Information

This position is currently open with no stated number of openings. Schedule flexibility is required due to store operational needs which may include working during off-hours. The company reserves the right to adjust benefits and incentive programs without prior notice. lululemon is committed to providing accommodations for candidates; inquiries can be made via email with details about position and accommodation needs.