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Job description
About Syntrace
Syntrace specializes in constructing conversational knowledge bases tailored for institutional investors by capturing, organizing, and synthesizing confidential conversations into verifiable, actionable knowledge.
Role Overview
We are seeking a Product Manager to join our Toronto team to fully own a product segment — managing discovery with customers, setting clear priorities, and making decisive decisions regarding product features and development. Collaboration with engineers, designers, and our AI team is a key part of the role.
Responsibilities
- Manage product ownership end to end, including customer discovery and prioritization of development tasks.
- Collaborate closely with engineering, design, and AI departments to shape product direction.
- Embed security deeply within the product design to protect sensitive user conversations.
Qualifications
- Multiple years of experience managing products in B2B software environments.
- Practical exposure to large language model (LLM) based products, with a solid understanding of their limitations.
- Proven track record building products for rigorous professional users.
- Excellent written communication skills.
Benefits
- Opportunity to take a founding role with genuine product ownership.
- Work alongside a senior leadership team experienced in scaling companies.
- Direct engagement with highly demanding finance-sector users.
Application Instructions
Interested candidates should send a brief note introducing themselves to the recruitment team via email. Referrals are highly encouraged.