Product Manager - AI & Agentic

About Future Secure AI

Future Secure AI is innovating at the cutting edge of artificial intelligence, solving major challenges for international enterprises across diverse sectors. Our culture embodies values of bravery, rigor, and ceaseless curiosity, supported by approachable, entrepreneurial leadership committed to your personal and professional growth. Here, you will collaborate with top industry minds to explore new frontiers and create meaningful impact.

Role Overview

We seek an outstanding Product Manager specialized in AI and agentic systems to represent customer interests and oversee the full-cycle delivery of sophisticated AI initiatives—from initial scoping to post-launch—ensuring impactful, timeliness, and specification adherence. This role requires effective partnership with engineers, data scientists, and quality experts within a cross-functional agile team. You will clarify project ROI, drive alignment with customers, and contribute to expanding our AI delivery capabilities.

Key Responsibilities

• Own end-to-end project delivery—managing specifications, design, and outcomes across the lifecycle.
• Map comprehensive customer journeys, define and control use case scope, and maintain customer consensus.
• Document current processes during discovery phases and lead scoping workshops to translate client needs into AI solution designs.
• Identify and communicate significant delivery risks, including scope changes and budget impacts.
• Analyze data, workflows, and processes to facilitate informed decisions and risk mitigation.
• Collaborate closely with engineering on project design, feasibility, API integrations, and AI product readiness.
• Lead agile ceremonies and sprint activities, including user story development, scope monitoring, and obstacle removal.
• Organize milestone demos and manage expectations to keep stakeholders informed and aligned.
• Oversee user acceptance testing (UAT), coordinating kickoff, feedback triage, and making Go/No Go decisions with customers.
• Manage multiple complex AI use cases across various industries, contributing to emergent AI projects.
• Serve as primary customer contact during builds, conducting weekly updates and maintaining transparency.
• Partner with Engagement Leads to develop project plans and roadmaps aligned to customer requirements.
• Support Engagement Leads by providing detailed use case context and progress updates.
• Participate in client meetings to validate requirements and constructively address concerns.

Minimum Qualifications

• At least 8 years' experience in roles such as Technical Consultant, Product Owner, Product Manager, or technical delivery in AI or technology fields.
• Fundamental knowledge of APIs and data schemas, with capability to engage technically and assess downstream impacts.
• Ability to interpret and represent data models to facilitate mock data creation.
• Strong proficiency in agile delivery methodologies, including sprint ceremonies and backlog management.
• Proven customer liaison skills on intricate projects, maintaining trust and clear communication.
• Experienced in leading stakeholder workshops, drafting documentation, and managing requirements.
• Coordinated UAT processes including validation, session planning, feedback management, and readiness planning.
• Excellent analytical aptitude to translate ambiguous requirements into clear, actionable stories and AI approaches.
• Outstanding written and verbal communication skills for status reports and compelling demonstrations.
• Thrives in dynamic, high-stakes environments where outcomes impact customers' ROI.
• Familiarity with business analysis and delivery platforms like Jira and Confluence.

Preferred Qualifications

• Appreciates rapid results, continuous improvement, and scaling organizations.
• Confident and composed engaging customers during challenging situations, able to redirect gracefully.

Why Work with Us?

• Engage in a high-performance organizational culture.
• Utilize advanced technologies.
• Benefit from world-class, accessible leadership.
• Experience meaningful impact and purpose.
• Enjoy competitive compensation with strong growth opportunities.
• Collaborate with industry-leading professionals.
• Flexible workplace environment.
• Foster diversity and creativity.

Additional Information

We manage recruitment internally and do not engage with recruitment agencies. The hiring process prioritizes direct applications with submitted resumes. We respect privacy and adhere to GDPR and Australian Privacy Principles regulating data protection for candidates and website users.