Product Designer (UI/UX)

Role Overview

The Product Designer will lead user-centric design initiatives throughout the product development lifecycle, focusing on identifying user requirements, validating challenges, and designing user-friendly experiences that align with business objectives and enhance customer satisfaction.

Key Responsibilities

• Conducting user interviews, usability testing, and stakeholder workshops to gather insights.
• Identifying user pain points, needs, and uncovering opportunities for improvement.
• Creating personas, journey maps, and service blueprints to inform design decisions.
• Developing user flows, wireframes, interactive prototypes, and detailed high-fidelity designs.
• Designing intuitive, accessible, and visually compelling user interfaces.
• Building and maintaining consistent design systems and standards.
• Collaborating closely with Product Leads and Engineering teams to guide product strategy.
• Transforming business goals into user-focused design solutions and prioritizing based on impact.
• Planning and executing usability testing to validate design effectiveness.
• Analyzing user feedback and behavioral data to continuously refine designs.
• Iterating design work grounded in evidence and measurable performance outcomes.

Candidate Profile

• Educational background in Product Design, UX Design, Interaction Design, HCI, Digital Media, Visual Communication, Information Systems, Computer Science, Psychology, or a related field.
• At least 3 years of experience in UI/UX, Product Design, or Service Design; candidates with 5 to 8 years may be considered for senior roles based on portfolio quality and product delivery experience.
• A compelling portfolio showcasing comprehensive product design processes including problem framing, user research, journey mapping, wireframing, prototyping, usability testing, visual design, and iterations based on data.
• Demonstrated ability to convert complex user needs, business objectives, and technological constraints into simple, accessible, scalable digital products.
• Expertise in Figma and contemporary design methodologies such as component libraries, design systems, interactive prototyping, and seamless developer handoff.
• Strong grasp of accessibility standards, responsive design, usability best practices, information architecture, interaction design, and clear content presentation.
• Experience facilitating and supporting user interviews, usability evaluations, stakeholder engagements, co-creation workshops, and design critique sessions.
• Comfortable working alongside Product Leads, Engineers, and Business Analysts within agile or cross-functional product team environments.
• Excellent communication and storytelling abilities to effectively articulate design decisions to diverse audiences.
• Experience with enterprise platforms, consumer-facing digital services, SaaS offerings, government digital services, or internal productivity tools is desirable.
• Awareness of tools like Jira, Confluence, Figma, analytics dashboards, and user feedback systems is an added advantage.