Produce Clerk

Job Overview

We are seeking a Produce Clerk to deliver excellent customer service and help maintain a safe, clean environment that encourages customers to return. This role supports the department manager in meeting sales, profit targets, and quality standards, while embodying our core values such as respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Exemplify the 3A’s of Friendly: acknowledge, assist, and appreciate customers consistently.
• Promote corporate brand products to customers and foster trust and respect within the team.
• Create a welcoming atmosphere by answering customer inquiries about produce and store products.
• Acquire and maintain thorough knowledge of departmental products to provide informed recommendations.
• Assist in preparing produce platters and trays for sale.
• Inform customers about ongoing produce promotions and specials.
• Suggest products to ensure customers find what they need.
• Prepare, package, label, and inventory produce merchandise accurately.
• Inspect products for quality and freshness, taking appropriate measures when necessary.
• Manage labeling, stocking, and inventory of produce department items diligently.
• Report any discrepancies in product ordering or shipping to the department manager immediately.
• Maintain a positive attitude and stay informed about current and upcoming sales or seasonal advertisements.
• Ensure proper refrigeration temperatures are maintained and logged according to standards.
• Comply with all safety protocols, identify unsafe conditions, and promptly notify management.
• Conduct preventive maintenance checks on equipment, reporting needed repairs.
• Inform management promptly of any customer or employee accidents.
• Report any safety hazards, illegal activities such as theft or fraud to store management.
• Work cooperatively in a fast-paced and occasionally stressful environment, managing conflicts respectfully and constructively.
• Demonstrate honesty and integrity in handling customer and business information.
• Follow directions carefully and seek guidance when resolving business or customer issues.
• Provide support when interacting with minors, individuals with special needs, and older adults.
• Perform all essential job functions with or without reasonable accommodation.

Qualifications

• Ability to remain calm and effective during stressful situations.
• Strong communication skills to interact effectively with customers and team members.
• Basic math skills including counting, addition, and subtraction.
• Possession of a valid food handler’s permit upon employment.

Preferred Qualifications

• Previous retail experience in a similar role.
• Proficiency in a second language, including speaking, reading, or writing abilities.