Process Coordinator

About the Company

First Spark India Ventures Private Limited, headquartered in Mumbai since 2013, specializes in corporate events and exhibition stall design and fabrication. Their operations include diverse teams handling client briefs, design, procurement, fabrication, dispatch, and on-site execution under tight deadlines.

Role Overview

The organization is seeking a meticulous Process Coordinator committed to actively tracking every assigned task until full completion. This role demands proactive communication rather than mere status recording, ensuring tasks progress timely and effectively.

Key Responsibilities

• Develop and maintain a centralized tracker documenting all ongoing jobs, responsible personnel, deadlines, current status, and subsequent actions.
• Engage daily with team members from various departments such as client servicing, design, operations, fabrication, purchasing, dispatch, and administration to monitor task progress.
• Ensure timely submission of daily reports, updates, and checklists containing comprehensive information.
• Identify delayed tasks, missing reports, or blocked work; actively follow up until these issues are resolved.
• Report urgent delays or consistent non-compliance to management promptly with factual details and recommended actions.
• Verify actual task completion before considering the task closed, using necessary documentation or confirmation.
• Compile a brief daily summary highlighting assigned work, completions, pending items, overdue tasks, and those requiring management's focus.
• Maintain accuracy and currency in Google Sheets and other records to provide clear visibility of job statuses.

Qualifications and Skills

• Experience in project coordination, operations follow-up, project tracking, or related functions.
• Strong ability to perform rigorous follow-ups and effectively communicate with individuals across departments to acquire precise updates.
• Capability to handle multiple concurrent jobs and deadlines without losing attention to details.
• Proficiency in computer applications including Google Sheets, email communication, and basic Microsoft Office tools.
• Excellent written and oral communication skills, high attention to detail, and a sense of accountability.
• Exceptional fresh graduates are welcome to apply.