Postmaster - Corporate Provided Premises (Grade Office)

Overview

Join Canada Post as a Postmaster located in Clyde, Alberta, serving as a key community representative and supervisor within the postal service. This permanent full-time role involves leading retail postal services and ensuring customer satisfaction by promoting postal products and managing operational priorities.

Key Duties

• Engage with the local community to provide information and support regarding Canada Post products and services.
• Proactively sell and promote the full range of postal offerings to individual and business customers.
• Oversee the post office operations, guaranteeing adherence to retail hours and mail delivery schedules.
• Manage postal revenues, assets, and related financial responsibilities.
• Keep accurate records and prepare necessary reports for operational oversight.
• Supervise, train, and evaluate staff performance to maintain high service standards.
• Support the efficient management of mail delivery routes.

Candidate Profile

• Completion of High School or equivalent provincial certification; experience in business administration is advantageous.
• Proven leadership abilities in directing and motivating teams.
• Experience in customer-facing roles within retail or service industries, including handling sales and transactions.
• Familiarity with postal regulations, mail processing methods, and service protocols.
• Physical capability to lift mail containers weighing up to 50 pounds, move boxes, sort mail, and stand for prolonged durations.

Additional Information

• Application priority is granted to internal Canada Post employees who are members of the Canadian Postmasters and Assistants Association (CPAA) within the relevant area.
• Applicants must be able to maintain post office operations aligned with retail hours and delivery expectations.
• Public service hours may be subject to adjustment as determined by Canada Post.

Values and Culture

Canada Post upholds core values of Trust, Respect, and Deliver, committing to these principles in daily operations and customer interactions. Employees are encouraged to embody behaviors such as accountability, clear goal-setting, serving others, and fostering pride in their work.