Platform Product Manager - Payward Services

Company Overview

Payward, the parent company of Kraken, NinjaTrader, Breakout, xStocks, Payward Services, and CF Benchmarks, has developed one of the industry’s most advanced and globally accessible financial infrastructure platforms over the past 15 years, promoting an open global financial ecosystem.

About the Team

Payward Services operates an enterprise-grade infrastructure platform that allows companies to effortlessly integrate trading, payments, funding, and digital asset functionalities within a unified system. It offers coordinated liquidity, custody, compliance, risk management, and settlement services to simplify operations for fintech companies, banks, brokerages, and payment providers.

Role Summary

We are seeking a Platform Product Manager to lead the development of our B2B2C platform products, including KYC/KYB, lending, and unified APIs. This role involves full ownership from product roadmap creation to delivery, with responsibility for shipping regulated products designed for market scale.

Key Responsibilities

• Manage the product roadmap and development lifecycle for B2B2C platform products such as KYC/KYB solutions, lending, and unified APIs.
• Work closely with Engineering teams to clarify requirements and guide execution from the concept stage through launch and ongoing enhancement.
• Deeply engage with product workflows, identify failure points, and implement scalable solutions compliant with regulatory standards.
• Coordinate cross-functional efforts involving Engineering, Legal, Compliance, and Finance teams to ensure prioritized roadmaps translate into delivered products.
• Collaborate with Legal and Compliance early in the design process to ensure regulatory adherence is embedded rather than delayed.
• Support operational needs related to US regulated entities to facilitate consistent progress on product initiatives.

Candidate Profile

• Demonstrated product management expertise owning roadmaps and successfully launching B2B or B2B2C products, with strong strategic and execution capabilities.
• Direct, hands-on experience implementing KYC systems internally or deploying KYC solutions for external clients; essential for this role.
• Proven experience in building or managing platform products involving shared infrastructure, APIs, or internal client/partner integrations in B2B or B2B2C contexts.
• Ability to engage technically with engineering teams, beyond surface-level product oversight.
• Familiarity with US financial regulatory environments sufficient to independently design products meeting compliance requirements.
• Track record of leading complex, cross-team initiatives without formal authority.
• Excellent communication skills suitable for interactions with regulators, boards, technical teams, and commercial stakeholders.
• Strong understanding of the financial services sector gained via major financial institutions, fintech companies, startups, or similar regulated areas to inform product and compliance decisions.

Desirable Qualifications

• Experience at a KYC/KYB service provider.
• Knowledge or experience in the cryptocurrency or digital asset space, including regulated product launches and crypto-native treasury and custody operations.
• Background as a founder or early product hire at a fintech or crypto startup.

Additional Information

Applications are accepted on an ongoing basis unless otherwise specified. Applicants may redact personal identifying information such as age or educational dates. The company considers candidates with criminal records fairly in accordance with applicable ordinances.

Payward values diversity and inclusivity, assessing candidates based on merit and relevant skills. Candidates may be required to complete skills or work-style assessments as part of the hiring process.

The company maintains a strong commitment to equal opportunity employment, prohibiting any discrimination or harassment on protected grounds.