Planner

About the Role

Town and Country Housing is seeking a motivated and well-organized Planner to join their team, focusing on supporting the provision of superior maintenance services. Reporting directly to the Supervisor, this position demands effective coordination to ensure work is scheduled and completed according to contract requirements and customer expectations. The role operates in a dynamic and collaborative environment where efficient resource management and prioritization are crucial.

Key Responsibilities

• Plan and assign maintenance tasks to operatives and subcontractors, guaranteeing appropriate skill matching for each job.
• Efficiently schedule appointments to maximize operational workflow and productivity.
• Oversee workflow processes, track performance metrics against set targets, and ensure completion of works within designated timelines.
• Collaborate with Supervisors and Managers to review work diaries and organize multi-trade appointments.
• Maintain precise and up-to-date records within the system.
• Assist in managing customer interactions, addressing queries and complaints, recognizing recurring issues, and promoting enhancements to service delivery.

Additional Information

Applications must be submitted by Wednesday, 2nd September 2026.