Performance Specialist, Strategic Customer Segment

Job Overview

This role supports businesses of all types and sizes that trust Google's superior advertising solutions to thrive in today's dynamic marketing environment. As a Performance Specialist, you leverage your passion for sales, expertise in digital media, and determination to help clients achieve remarkable success. Operating with ownership and adaptability, you explore strategic approaches to consistently deliver impressive outcomes for Google and its customers. Building trusted partnerships, you identify business needs and craft effective solutions to help clients reach their ambitious goals. You collaborate with sales teams to shape the future of advertising in the AI era, driving impactful results for millions of businesses and billions of users who rely on Google for critical objectives.

Key Responsibilities

• Own and grow a portfolio of customers using performance-driven marketing solutions, increasing adoption of AI-powered Maximization features, Performance Max campaigns, and Demand Generation campaigns, normalizing AI use within marketing operations.
• Develop and execute a product strategy tailored to the Southeast Asian market's unique needs and challenges, conducting market research to identify emerging trends, customer demands, and engagement contexts across countries.
• Collaborate with sales, marketing, engineering, and cross-functional teams to ensure smooth product development, launch, and adoption.
• Monitor key performance indicators and drive continuous improvement in product usage and customer satisfaction.
• Support clients by ensuring their feedback shapes product roadmaps and decision-making processes.

Qualifications

• Bachelor's degree or equivalent practical experience.
• Minimum of two years' experience in digital media, sales, marketing, or product-related roles.
• Preferred: Three years’ sales experience in technology or advertising sectors.
• Experienced in launching products across multiple markets.
• Fluency in English for effective communication with customers and local stakeholders.
• Excellent interpersonal and people management skills, with the ability to influence stakeholders at various levels.
• Strong problem-solving capabilities, able to extract insights from data effectively.

Additional Information

Applicants with current rights to work in Singapore who do not require visa sponsorship will be prioritized. Candidates can indicate their preferred work location among Ho Chi Minh City (Vietnam), Kuala Lumpur (Malaysia), or Singapore.

About Google Strategic Customer Segment (LCS)

Google’s Strategic Customer Segment teams are top-tier partners that support leading brands and advertisers worldwide. They encourage clients to rethink their business approaches and explore ways Google can empower their growth. These teams focus on helping clients adapt to industry shifts and enhance business performance by delivering comprehensive, competitively priced Google advertising solutions across Search, YouTube, Measurement, and other platforms. Being part of LCS offers the opportunity to work with cutting-edge technology, senior leaders, and influence market-shaping strategies, creating meaningful impact for global enterprises and fueling Google's expansion.

Equal Employment Opportunity

Google is committed to being an equal opportunity workplace that upholds affirmative action, treating all applicants fairly regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or criminal history, consistent with legal requirements. Accommodations are available upon request to support applicants with disabilities or special needs.