Payroll Implementation Associate (d/f/m)

About the Role and Company

Personio offers an intuitive HR platform designed to empower small and medium-sized businesses by simplifying complex and time-intensive tasks. Our team of 1,500 professionals crafts user-centered products used by over 15,000 customers and 1.5 million employees. This position requires presence in the office three days per week, with available offices in Munich or Berlin, and remote options for candidates elsewhere in Germany.

The Payroll Operations team strongly emphasizes collaboration, working cross-functionally to ensure that customer feedback helps shape the experience and product features. This role focuses on managing payroll implementation projects effectively while upholding high customer satisfaction throughout the process.

Key Responsibilities

• Manage payroll implementation project timelines and deliverables independently.
• Create and uphold precise project documents including blueprinting and handover notes.
• Detect early risks or delays in project delivery and collaborate with team leads or members to resolve them.
• Ensure smooth transition of projects to the Payroll Support team by sharing best practices and addressing issues.
• Engage in retrospectives to exchange insights and promote continuous process enhancement.
• Act as a primary contact for troubleshooting daily implementation challenges.
• Coordinate with diverse functional stakeholders to resolve challenges and ensure project alignment.

Required Qualifications and Skills

• Approximately two years of experience in payroll implementation or related payroll customer-facing positions.
• Proven ability to manage full payroll implementation projects end-to-end.
• Active involvement in process improvement initiatives and team enablement sessions.
• Experience collaborating with cross-functional teams effectively.
• Deep understanding of payroll workflows and implementation procedures.
• Proficiency with project management software such as Rocketlane, Jira, or Asana.
• Skill in developing and maintaining essential project documentation.
• Ability to identify risks and implement basic mitigation strategies in projects.
• Fluent in German at a native or C2 proficiency level and business fluent in English.
• Strong organizational and multitasking capabilities.
• Clear communicator adept at conveying updates to both technical and non-technical audiences.
• Team-oriented with a collaborative mindset and openness to feedback.
• Proactive in raising operational concerns and contributing ideas for improvements.

Equity and Benefits

Personio fosters an inclusive environment, welcoming diversity across gender, family status, sexual orientation, religion, age, disability, education, or race. The position combines onsite presence (three days per week) with flexible remote work on other days, plus 20 extra flex days for working from alternate locations annually.

• Competitive compensation package with annual reviews, including salary, benefits, and equity options.
• 28 days paid leave annually, increasing by one day after two and four years of service.
• One fully paid Impact Day each year to contribute to environmental and social causes.
• Comprehensive family leave, child support, mental health resources, and sabbatical programs.
• Regular social gatherings, cultural events, healthy snacks, and weekly catered lunches.