Patient Service Representative

About AdventHealth

Joining AdventHealth means becoming part of a community committed to holistic care that nurtures the body, mind, and spirit. This organization values your individuality and experience, encouraging professional growth and spiritual enrichment, all while advancing its healing mission through compassionate service.

Benefits

• Health coverage including Medical, Dental, and Vision from your first day
• Life and Disability Insurance starting immediately
• Paid time off available from day one
• 403-B Retirement Plan to support your future
• Four weeks of fully paid parental leave
• Opportunities for career development
• Resources focused on whole-person well-being and mental health support
• Additional pet-related benefits

Work Schedule & Location

This is a full-time position working daytime hours at the Rome, Georgia facility located at 501 Redmond Rd NW, postal code 30165.

Role Overview and Responsibilities

• Manage day-to-day foodservice activities including café, patient meal services, and sanitation to ensure meals are delivered promptly, environments are clean, and service standards are upheld.
• Participate in food and beverage preparation, cold item preparation, assembling trays, and delivering meals to patients, adjusting to changing operational needs.
• Ensure cleanliness and safety by monitoring sanitation procedures, organizing workspaces, and guaranteeing adherence to health regulations.
• Interact with patients and café guests by conducting rounds to collect feedback, solving issues, and maintaining satisfaction regarding food quality and customer service.
• Provide support and leadership to team members by communicating with supervisors, facilitating onboarding processes, and fostering a cooperative and service-oriented work environment.
• Perform any other tasks as assigned.

Qualifications

• Basic mathematical ability is necessary.
• Must be proficient in English for reading, writing, and understanding instructions.
• Strong communication skills in English are required.
• Competency with Microsoft Excel, Word, and PowerPoint is essential.
• Prior experience in food service or restaurant environments is preferred but not mandatory.
• High School diploma or equivalent is required.
• Holding a Certified Food Safety Manager (CFSM) certification is preferred.

Physical Requirements

This job requires meeting certain physical standards. Details are available on the employer's website. (Link provided in original job description)

Compensation

The pay range varies between $13.90 and $22.24 per hour.

Equal Opportunity Employer

This employer adheres to all federal, state, and local laws prohibiting discrimination, ensuring equal employment opportunities for all applicants.