Parts Interpreter

About the Position

Northeast Auto Ceduna seeks a motivated and customer-oriented Parts Interpreter to become part of our team. This role offers a fantastic chance for individuals with background knowledge in automotive, agricultural, or machinery parts who enjoy assisting customers in locating the correct parts and offering useful product guidance.

Role Details

Reporting to the Parts Manager, your responsibilities, Monday through Friday, will encompass supporting customers and technicians in identifying, selling, and advising on parts from a variety of top-tier brands including Toyota, John Deere, STIHL, Bridgestone, Goldacres, Isuzu, and Spitwater.

Main Duties

• Offer friendly, informed parts guidance to customers.
• Identify and source parts for automotive, agricultural, and machinery sectors.
• Handle parts inquiries and sales transactions.
• Generate quotes, orders, and billing documentation.
• Keep precise inventory and stock data updated.
• Coordinate with suppliers to efficiently procure parts and resolve issues.
• Collaborate effectively with Parts Manager, workshop, and sales units.
• Ensure a tidy, orderly, and professional parts department environment.
• Provide outstanding customer service and cultivate strong client relationships.

Candidate Profile

• Experience with parts, automotive, agricultural, or machinery sectors is advantageous but not mandatory.
• Good mechanical parts and equipment knowledge.
• Comfortable engaging with both customers and suppliers.
• Detail-oriented with sound organizational skills.
• Capable of working autonomously as well as part of a team.
• Positive mindset and eagerness to learn.
• Dependable, punctual, and dedicated to high-quality service delivery.

What We Provide

• Standard Monday to Friday work schedule.
• A diverse role involving well-known industry brands.
• Supportive and experienced team environment.
• Opportunities to enhance product and parts knowledge.
• Stable employment within a locally focused dealership.

Additional Information

Salary and terms of employment will be discussed with qualified candidates. Established in 1978, the Northeast Auto Group is a nationally recognized automotive retail and service company operating throughout multiple Australian states and territories, employing 600 staff. Our comprehensive customer experience spans various business units offering quality service and innovative solutions, including light and heavy vehicle dealerships, engineering, manufacturing, and agricultural and construction equipment solutions partnering with leading OEM brands.

Our business ethos values hard work, skill, and investment in employee knowledge. We emphasize going the extra mile to deliver excellence.

As part of our hiring process, candidates may be required to complete pre-employment screening such as Australian work rights verification, criminal background checks, and health assessments. We uphold equal opportunity employment and promote workplace inclusivity. Compliance with safety and legal standards includes random drug and alcohol testing.

Note: We respectfully decline agency applications.