- Experience
- 5+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 5 days ago
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
About Cribl
Cribl is a pioneering firm creating the telemetry infrastructure crucial for the AI age, partnering with IT and Security teams at half of the Fortune 100 companies worldwide. Their AI platform for Telemetry empowers customers with versatile control over managing and interpreting telemetry data for humans and automated systems alike, enabling groundbreaking innovations.
As a rapidly expanding private company operating globally, Cribl embraces a remote-first culture valuing collaboration and individual growth.
Position Overview
This remote position is primarily based in Sydney or Melbourne, Australia. As a Partner Solutions Engineer for ANZ and ASEAN markets, you'll combine technical knowledge and storytelling to help partners harness Cribl’s solutions in real-world contexts. Your role involves coaching partners, driving partner-led sales, and acting as a strategic technical advisor, enhancing the partner ecosystem’s skills and success.
Key Responsibilities
- Foster strong collaborative relationships between internal sales teams and partners' technical experts to ensure shared success.
- Serve as the principal technical resource for an expanding portfolio of partners, offering architecture guidance and best practices to address complex data challenges.
- Mentor partners' solutions engineers during active sales cycles to boost confidence, accelerate deal closure, and increase partner-driven revenue.
- Implement measurable metrics for partners’ technical competencies to support ongoing growth and certifications.
- Promote Cribl’s value propositions and assist partners in crafting compelling business cases showcasing Cribl’s distinctive strengths.
- Enhance customer satisfaction by developing a strong, capable local partner network providing expert support.
- Lead partner technical enablement programs in APAC, organizing workshops, bootcamps, and coaching.
- Create and share impactful use case documentation through blogs and improve product literature.
- Travel up to half of the time within ANZ and ASEAN regions to engage partners and support opportunities.
- Occasionally work outside regular hours to accommodate remote collaboration across multiple time zones.
Qualifications & Skills
- At least 5 years in a technical, client-facing capacity such as Sales Engineering, Solutions Architecture, Professional Services, or Technical Support.
- Experience in partner or channel-oriented technical roles is strongly preferred.
- Proven track record in training, mentoring, and enabling technical teams; experience in developing technical education materials is advantageous.
- Expertise in domains like Logs, Metrics, IT Operations, and Security technologies including SIEM, SOAR, and Observability platforms.
- Outstanding communication and presentation skills capable of simplifying complex technical content for diverse audiences.
- Proactive approach with relationship-building and influencing skills for internal and external stakeholders.
- Experience working in remote team settings.
- Residency in Sydney (preferred) or Melbourne, Australia.
Diversity and Inclusion
Cribl values diversity as a key driver of innovation and better customer support. The company fosters an inclusive environment that respects all differences and provides equal employment consideration to all qualified candidates regardless of legally protected characteristics relevant to their location.