Packing and Dispatch Coordinator

About the Role

We seek a Packing and Dispatch Coordinator responsible for supervising the concluding phases of shipping goods, including managing packaging to guarantee products are prepared securely, precisely, and efficiently for delivery to customers and the warehouse.

This position involves handling a specific inventory section, retrieving required items, inspecting their storage condition, and preparing them for shipment. The role reports to the Deputy VP Supply Chain Management and Executive Manager: Warehouse.

Key Responsibilities

• Manage and process customer orders daily, verifying order accuracy including quantities, destinations, and documentation.
• Facilitate coordination with internal customers regarding shipment picking, dispatch scheduling, and inventory confirmations.
• Serve as the primary communication link among the Project Office, Warehouse, and Manufacturing Operations.
• Develop daily dispatch plans based on order priorities, customer commitments, and stock levels.
• Coordinate with warehouse and quality assurance teams to ensure prompt and accurate dispatch execution.
• Monitor dispatch progress daily and address any delays to meet delivery deadlines.
• Proactively resolve dispatch challenges or escalations as they arise.
• Oversee inventory levels across Finished Goods locations, arranging internal stock transfers when necessary.
• Maintain inventory accuracy through regular checks with warehouse staff and highlight any shortages or surpluses to relevant parties.
• Collaborate closely with production planning to share inventory data and ensure sufficient Finished Goods availability aligned with customer demand.
• Produce and maintain daily reports covering orders, dispatches, inventory movement, and pending deliveries.
• Ensure compliance with company procedures, SOPs, and dispatch timelines.
• Support initiatives for continuous improvement related to order fulfillment, dispatch, and inventory management.
• Help resolve order fulfillment, inventory, and dispatch concerns professionally and promptly.
• Manage warehouse functions such as proper packing, handling, and storage of goods in line with specifications.
• Maintain accuracy in the inventory system and kit goods according to kit lists, ensuring quality and quantity standards are met.
• Supervise safe loading and unloading of goods, verifying documentation corresponds with delivery specifications.
• Handle receipt of components and equipment accurately and timely.
• Manage unplanned requisitions efficiently and raise Non-Conformance Reports (NCR) for any defective parts, following up on resolution processes.
• Promote and maintain 5S standards within the workspace to ensure cleanliness and order.
• Optimize storage space usage while conforming to quality and safety regulations.
• Perform additional duties as assigned by line management.

Candidate Profile

Required Knowledge:

• Strong communication and interpersonal skills.
• Effective planning and organizational capabilities.
• Focus on quality and timeliness of work.

Required Experience:

• Ability to work independently without supervision.
• Prior experience in warehousing, receiving, or dispatch roles.

Required Competencies:

• Attention to detail.
• Understanding of packing and shipping procedures.
• Proficiency with ERP systems and Microsoft Excel for management information systems and reporting.
• Minimum 5 years in packing, shipping, or warehouse-related functions.

Required Skills:

• Effective problem-solving abilities.
• Strong teamwork and collaboration spirit.
• Professionalism and a solid work ethic.
• Excellent oral and written communication.
• Leadership aptitude.
• Capability to manage multiple priorities under pressure.
• Willingness to expand academic knowledge related to warehousing.

Qualification:

• Certificate or higher qualification in Supply Chain, Warehouse, or Inventory Management.

About the Company

Saab is a prominent South African defence and security firm delivering advanced electronic warfare, sensor, avionics, training, and security solutions across air, land, sea, and civilian spheres within Africa and internationally. The company aims to enhance national defense capabilities and safeguard people through innovative technology and services. Saab supports collaborations to understand evolving security threats and recommends tailored protective measures.

The company fosters a supportive and diverse working environment where individual differences are valued under a collective mission to protect individuals.

Saab prioritizes South African citizens in recruitment and welcomes candidates from culturally varied backgrounds. Candidates not contacted within 30 days of the closing date should consider their applications unsuccessful.