Outlet Manager

Overview

This opportunity is located at Avani Palm View Dubai Hotel & Suites, where the focus is on balancing style and service. The Avani brand offers vibrant social areas, stylish guest rooms, and straightforward, locally inspired cuisine. With a presence across multiple continents, Avani emphasizes an upbeat service culture rooted in authentic hospitality.

La Sirene, set on a beautiful terrace with views of iconic Dubai landmarks such as Burj Al Arab and Ain Dubai, is renowned for authentic Lebanese cuisine, warm hospitality, and memorable shared experiences. The restaurant values genuine human connections that transform dining into unforgettable moments.

Role Purpose

The Restaurant Manager will lead the operations of this exciting dining destination. Responsibilities include inspiring and managing the team, delivering exceptional experiences for guests, maintaining operational standards, and driving the restaurant's commercial success.

Key Responsibilities

• Design and deliver memorable dining experiences that exceed guest expectations.
• Develop authentic relationships with guests, recognize repeat visitors, and nurture customer loyalty.
• Handle guest concerns professionally with empathy and confidence.
• Recruit, develop, coach, and motivate a high-performing team.
• Foster a culture grounded in pride, ownership, teamwork, and ongoing learning.
• Conduct regular performance appraisals and development discussions.
• Oversee smooth daily operations for all meal periods.
• Ensure compliance with Avani brand standards, hygiene regulations, HACCP guidelines, and health and safety protocols.
• Maintain high service quality, ambience, cleanliness, and presentation standards with attention to every detail.
• Meet revenue, profitability, and cost management goals while delivering exceptional value.
• Identify and implement strategies to boost sales including promotions, seasonal offerings, and upselling.
• Analyze business metrics, guest feedback, and operational KPIs to drive continuous improvements.

Candidate Profile

• At least 3 years of experience in premium restaurant environments.
• Demonstrated commercial savvy with a track record of achieving revenue and profit targets.
• A passion for coaching, mentoring, and inspiring teams.
• Exceptional communication and relationship-building skills.
• Strong operational discipline with excellent attention to detail.
• Proficient knowledge in HACCP standards, food safety, team leadership, budgeting, and restaurant operations.
• Experience in lifestyle or award-winning restaurant concepts is highly advantageous.
• Arabic language skills are considered a plus.