Outbound Sales Development Representative

Job Introduction

Lightspeed Commerce is seeking a driven Outbound Sales Development Representative to join their rapidly expanding North American Outbound Sales team. This role focuses on driving revenue growth by generating and qualifying leads among SMB and mid-market retail clients, acting as a crucial first contact to empower retailers.

Key Responsibilities

• Proactively identifying and prospecting SMB and mid-market retail accounts using channels such as phone, email, social media, and other outbound methods.
• Engaging with various stakeholders to understand their needs and establish strong partnerships.
• Cooperating with Account Executives to ensure seamless lead transfer and coordinated follow-ups.
• Collecting and communicating feedback from prospects to marketing and sales teams to optimize outbound tactics.
• Consistently meeting monthly, quarterly, and yearly sales goals in a fast-paced, high-volume environment.

Candidate Profile

• Minimum of one year experience in sales or customer-facing roles.
• Clear grasp of the sales process and cycle.
• Exemplary communication and relationship management skills, with the aptitude to clearly articulate complex solutions to multiple decision-makers.
• Technologically adept and strategic thinker, comfortable navigating complex sales accounts.
• Entrepreneurial attitude, action-oriented mindset, and ability to adapt swiftly within a dynamic, growing company.
• Fluent English proficiency required as the working language within a global company context.

Preferred Qualifications

• Between one to three years in SaaS outbound sales, especially focusing on SMB or mid-market retail customers.
• Proficient at cold calling, emailing, and engaging diverse stakeholders throughout complex sales cycles.
• Knowledge of POS systems or other software used in large organizations.
• Experience with consultative sales methodologies like MEDDPICC or BANT.

What We Offer

• A flexible working environment promoting your best performance.
• A company culture that rewards achievement.
• Opportunities for impactful contributions within a team supportive enough for career development yet nimble for your voice to be heard.
• Career-enhancing prospects.

Additional Benefits

• Flexible paid time off and remote work policies.
• Stock options to share in the company's success.
• Pension plan contributions to support your future financial security.
• Continuous learning and training to bolster your skills and career development.
• Health and wellness credit to maintain your well-being.
• Volunteer time to engage with and give back to your community.
• Diverse employee groups including interest groups, employee-led networks, social committees, and sponsored sports teams.
• Computer purchase program enabling you to obtain a personal MacBook.
• Enhanced parental leave policies to support growing families.

Company Overview

Founded in Montreal's gay village in 2005, Lightspeed is a global commerce platform empowering retailers, hospitality, and golf businesses worldwide. As a publicly listed company on NYSE and TSX, it delivers cloud-based solutions integrating online and physical store operations, multichannel sales, payments, financial services, and supplier networks.

Equal Opportunity and Inclusion

Lightspeed is committed to fostering an inclusive, accessible workplace welcoming applicants from diverse backgrounds and people with disabilities. Accommodations during the hiring process are available on request.

Other Information

Lightspeed does not accept unsolicited resumes from recruitment agencies not directly engaged for this vacancy and disclaims responsibility for any related fees.