Sales Development Representative
Montreal, Quebec, Canada · Full Time
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- Experience
- 1+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
Lightspeed is seeking a highly motivated Sales Development Representative to join its North American outbound sales team. This position focuses on generating and qualifying new sales prospects primarily within the SMB and mid-market retail sectors. Serving as the initial point of contact, you will help retail customers grow by proactively reaching out using phone calls, emails, social media, and other outbound channels.
Key Responsibilities
- Identify and prospect SMB and mid-market retail accounts through multiple outreach methods.
- Engage with various stakeholders to understand their challenges and develop strong relationships.
- Collaborate with Account Executives to ensure seamless handoff and strategic follow-up of leads.
- Provide feedback to marketing and sales teams grounded on prospect interactions to refine outbound strategies.
- Consistently meet monthly, quarterly, and annual outbound sales targets in a fast-paced environment.
Required Qualifications
- Minimum of 1 year experience in sales or customer-focused role.
- Solid understanding of sales cycles.
- Excellent communication and relationship-building skills, capable of explaining complex solutions to multiple stakeholders.
- Comfortable with technology and experienced in managing sales accounts strategically.
- Entrepreneurial mindset with a proactive approach and ability to adapt quickly in a rapidly growing company.
- Proficiency in English as the working language, to engage with employees and clients beyond Quebec.
Preferred Qualifications
- 1 to 3 years of experience in outbound SaaS sales, ideally with SMB or mid-market retail clients.
- Skilled in outbound prospecting via phone, email, and engaging SMB/mid-market stakeholders in complex sales cycles.
- Familiarity with POS systems or other software platforms used in large organizations.
- Experience with consultative sales frameworks such as MEDDPICC or BANT.
Work Environment and Culture
Enjoy a flexible workplace designed to bring out your best, within a culture that celebrates performance and values impact. The company is large enough to offer career growth opportunities yet agile enough to ensure every voice is heard.
Benefits
- Flexible paid time off and remote work policies.
- Employee stock purchase options, fostering a sense of ownership.
- Retirement plan contributions demonstrating long-term commitment.
- Training opportunities to support career development.
- Health and wellness allowance to maintain peak condition.
- Volunteer time off to contribute to the community.
- Employee interest groups and sponsored sports teams.
- Computer purchase program providing personal MacBooks.
- Enhanced parental leave to support growing families.
About Lightspeed
Founded in 2005 in Montreal's gay village, Lightspeed is an inclusive company building communities through commerce. Its comprehensive cloud commerce platform empowers retailers, hospitality, and golf businesses worldwide by unifying online and offline operations, sales channels, payments, financial solutions, and supplier connections. The company is publicly traded on the NYSE and TSX and operates globally.
Lightspeed is committed to equal opportunity and provides accommodations upon request during the recruitment process.