Operations Manager

About Akrist Digitised

Akrist Digitised is a dynamic marketing agency focused on driving growth through website development, SEO, performance marketing, branding, and digital strategy. Serving a diverse client base across various industries, we empower businesses to establish a formidable digital presence with strategic marketing and innovative solutions.

Position Overview

We are looking for a diligent, highly organized Operations Manager to oversee internal operations, facilitate team coordination, manage project workflows, administer leave schedules, and supervise daily administrative activities, ensuring a productive and professional atmosphere.

Key Responsibilities

• Oversee daily business functions to guarantee smooth workflow among teams.
• Collaborate with team leaders and management to allocate tasks, define project requirements, and prioritize operational goals.
• Track team productivity, deadlines, deliverables, and optimize operational performance.
• Ensure timely completion of projects and tasks maintaining quality benchmarks.
• Develop, implement, and uphold operational procedures, standard workflows, and SOPs.
• Manage leave requests with accurate record keeping, coordinating with team leads to minimize workflow interruptions.
• Monitor attendance, working hours, and team availability to support operational scheduling.
• Identify operational inefficiencies and implement improvements to boost productivity.
• Act as a liaison between teams for smooth project execution and communication.
• Maintain comprehensive documentation of operations, workflows, and internal requirements.
• Manage day-to-day administrative and operational organizational necessities.
• Organize internal meetings, team-building activities, training sessions, and operational projects.
• Prepare various reports including operational performance, attendance, and management updates.
• Assist leadership with business process planning and operational strategy implementation.
• Ensure compliance with company policies, deadlines, and professional standards.
• Handle multiple operational duties simultaneously with precision and timeliness.
• Foster collaboration between management and teams to meet operational demands.
• Resolve operational challenges to maintain continuous workflow.
• Promote a disciplined, structured, and productive workplace environment.

Required Skills & Eligibility

• In-depth understanding of business operations and managing workflows.
• Superior communication and coordination capabilities.
• Excellent organizational skills with proficiency in multitasking.
• Adeptness in handling multiple teams, tasks, and priorities efficiently.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience in monitoring deadlines, deliverables, attendance, and team performance.
• Expertise in process management and execution.
• High attention to detail and accuracy in work.
• Capable of independent and collaborative work styles.
• Proficient with Google Workspace, Microsoft Office, and other productivity software.
• Demonstrates ownership, discipline, and responsibility.
• Ability to work effectively under pressure in a fast-moving environment.
• Excellent task follow-up and management skills.
• Preferred 2 to 4 years of relevant experience in operations or management roles.

Desired Qualifications

• Background in marketing or digital agency contexts, or similar dynamic organizations.
• Experience managing multiple teams and concurrent projects.
• Skilled in developing operational procedures and standard operating processes.
• Familiarity with project or task management tools.
• Knowledge of business workflow optimization.
• Proven ability to enhance operational efficiency and productivity.
• Experience with team coordination and internal communications.
• Handling attendance and leave management processes.
• Collaborating directly with senior management on operational planning.
• Capable of recognizing operational issues and implementing practical solutions.

What We Offer

• Competitive annual remuneration up to INR 300,000.
• Practical experience in business operations and leadership management.
• Opportunity to engage with a growing marketing company.
• Exposure to various teams, projects, and facets of business.
• Supportive environment promoting learning and career development.
• Possibility to contribute to company growth and operational improvements.
• Mentorship and professional development initiatives.