Operations Executive

Job Overview and Responsibilities

We are looking for a diligent Operations Executive to oversee the day-to-day functions at our healthcare center. The role primarily involves managing caregiver deployment during patient admissions, replacing caregivers during leaves, and tracking staff attendance alongside overtime allowances. Coordination with Human Resources is required for employee onboarding procedures.

The candidate will be responsible for conducting training sessions for caregivers, housekeeping, security, and food & beverage personnel. Supervision of linen management, center cleanliness, and maintenance issues in collaboration with technicians is expected. Additionally, ensuring room readiness prior to admission and handling biometric registration for new employees will be part of the job.

Additional Duties

• Managing requisitions for housekeeping and stationery supplies.
• Making daily inspections and reporting any escalations to the center head.
• Managing vendor staff and categorizing caregivers based on their skills.
• Organizing refresher and skill development training for caregivers.
• Arranging meetings with patients' families.
• Handling patient billing during the absence of billing personnel.
• Collecting patient feedback using the Diago App.
• Performing any other responsibilities assigned by the center head.