Operations Data Analyst

Job Overview

Join a growing analytics team in Dublin City Centre as an Operations Data Analyst, where your insights will directly impact daily operational performance. This role focuses on enhancing efficiency, planning resources, and optimizing service delivery through data-driven strategies.

Key Responsibilities

• Take full accountability for defining and measuring operational performance.
• Develop and maintain operational reports using Power BI.
• Leverage data analytics to influence decisions related to demand management, resourcing, efficiency, and service quality.
• Collaborate with operational leadership to address critical business challenges.
• Enhance team planning, forecasting, and responsiveness via improved data insights.
• Create smarter reporting tools and automate processes to streamline daily operations.

Required Qualifications and Skills

• Proficient, hands-on experience with Power BI for data visualization.
• Commercial knowledge and practical use of Snowflake data platform and SQL querying.
• Background in analyzing operational or broader business performance data.
• Excellent communication abilities, especially in conveying complex data concepts to non-technical stakeholders.
• Pragmatic, action-oriented problem solver with a practical approach.
• Minimum of three years’ experience in roles such as Data Analyst, Business Intelligence Analyst, or Operations Analyst.