TIP Group

Operations Assistant (m/f/x)

TIP Group

Leeds, England, United Kingdom · Full Time

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Experience
Any
Salary
—
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
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Job description

About TIP Group

Join TIP Group, recognized as a Great Place to Work®, where culture is an everyday experience and people are prioritized. We foster growth, value your contributions, and maintain a supportive, engaging work environment.

Role Overview

As an Operations Assistant, you will play a key role in coordinating client sourcing requirements from initial request through hire and return phases, managing servicing schedules, documentation, and compliance seamlessly. You will collaborate closely with the team, handling communication with customers, vendors, and branches to organize servicing, MOT bookings, repairs, work and purchase orders, verification of service documentation, and maintain accurate system records.

Key Responsibilities

  • Coordinate customer sourcing needs from request to hire initiation and conclusion, ensuring all servicing and compliance documentation is properly managed.
  • Collaborate within a proactive and supportive team environment valuing your input.
  • Manage communication with customers, vendors, and different branches to arrange servicing, MOT appointments, and repair work.
  • Generate and track work and purchase orders, verify service sheets, and update systems accurately.

Candidate Profile

  • Strong customer service orientation with excellent communication skills and professional telephone demeanor.
  • Proactive approach and a strong sense of responsibility for your tasks.
  • Possess a good sense of humor, contributing to a positive work atmosphere.

Benefits and Culture

  • £1,000 employee referral bonus scheme.
  • Private healthcare coverage extending to family members.
  • Annual wellness contribution supporting your health and wellbeing.
  • Aviva pension scheme enrolment.
  • Income protection for long-term sickness or disability scenarios.
  • Life insurance up to triple your annual base salary.
  • Option to purchase up to four additional holiday days annually.
  • Regular awards and recognition programs celebrating your efforts and achievements.

Preferred Backgrounds

We have a track record of recruiting individuals from roles such as Logistics Planner, Hire Desk Controller, Fleet Administrator, Transport Coordinator, Service Advisor, Rental Desk Agent, Workshop Administrator, and Customer Support Specialist.

How they work

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